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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,947 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,947 reviews

September 19, 2021

Klaben has such a great group of employees! Would definitely recommend them and this dealership. More

by Kshaw0621
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Perrin
September 17, 2021

Joe,, service writer, once again did a very great job of keeping me informed about the progress of my van.. Joe even asked if we wanted the car washed but i just had the van washed. I will continue to ask More

by wsnyder5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Always very helpful and friendly. Gets it done as I was told. Makes sure it is always done right with a timely matter. More

by Jeepdarla1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

They helped me with my insurance claim. Everything worked out fine. They e en returned my rental. More

by dempseyre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
September 16, 2021

Great n fast just an oil change and tires rotated. Wish would bring back the donuts since I come in early. More

by Laff415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett, Corey Graham, Kim Rafferty
September 16, 2021

I have purchased multiple vehicles from Klaben and have always had great service. I love my new car. More

by Kim Sears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
September 16, 2021

Service rep Justin local tech Sean tried to do their job, but Chrysler corp warranty person/dept refused to resole the problem. Really happy I purchase the $3,000.00 Lifetime Warranty. Lol. More

by jbrannon500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
Sep 17, 2021 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for your feedback regarding your recent visit to our service facility. We truly appreciate the positive marks and comments regarding members of the Klaben team. I also appreciate the time spent with me via phone calls over the last 2 days. As you know, we will continue to work with you and through the guidelines set by the manufacturer, until we have exhausted all available resources that hopefully result in a satisfactory outcome and resolution. As we discussed, when you are back in town, we will make convenient arrangements to reinspect the vehicle and then determine the best route to a conclusion. Thank you again for of your input and time. I and the entire Klaben team remain at your service. Matt King, mking@klaben.com, 330-673-3139 ext 405.

September 15, 2021

Always a pleasure. 2nd Grand Cgerokee, no issues, no haggle...fast, friendly service. I was home in 45 mins. More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Esker, Arica Stephens
September 15, 2021

Gus in sales and Brian in accounting were very responsive to my concerns and questions. Great experience. More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Polos
September 15, 2021

We can’t say enough about Justin, his professionalism, and others at the dealership that made the deal possible. We appreciate everything everyone did to help us. The showroom delivery was impressive and More

by Dbova1217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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