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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,961 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,961 reviews

August 10, 2021

Import of 10 year drivetrain inspection not brought to my attention. Injectors would not have shown up in the inspection. I was taken advantage of. Had extensive drive train work done 7 months before with More

by SKIPDIIIY
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rafferty
Aug 11, 2021 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your comments and for the positive ratings. Your feedback is important and provides affirmation that our customer first business model and the individual efforts on the part of Joe and Kim do indeed make a difference. I truly empathize with your frustration surrounding the decision that Stellantis has made to terminate the lifetime warranty coverage on your vehicle. It's even more frustrating when one considers your loyalty to the company. I'm truly sorry for the position you are in because of that decision. Please know that I and the entire Klaben Team remain at your service to assist in any manner possible. Please contact me directly with any further questions or concerns that you may have. Thank you! Dan Kalifoot, Service Manager, 330-673-3139 ext. 408.

August 09, 2021

Great dealership to deal with. Made the leasing process easy and enjoyable. Will refer other people. More

by steven.soirefman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Gina Williams
August 09, 2021

Everything was fixed and done in a timely manner and everything was fixed correctly the first time and they had a rental ready for us More

by Jeff1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2021

Gina made buying our first Truck easy and stress free... We will be back to buy our next vehicle from Klaban as well as recommending them to friends and family .. More

by Lucasgross1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Gina Williams
August 07, 2021

I had a great experience an got me approved very easily. I would recommend klaben of Kent to anyone More

by Bruno.anthony10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
August 07, 2021

Great service. The process was simple and all of the workers were very friendly. Everyone was quick and efficient and we were able to get out fast and easy. Would recommend. More

by spencertownend
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
August 07, 2021

Joe in service is awesome and always makes sure the job is done right. Any time we have an issue he is quick to try and get us in. I just bought a new vehicle that had a defect and Matt was quick to get th More

by egeist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt King
August 07, 2021

He was a very friendly person. He kept a lookout for my needs in a car.He helped me find the car that I would be happy to drive. More

by bennettcorey24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Perrin, John Coco III
August 06, 2021

Treated very well from the start. They worked quickly and were very positive from the start. It was the best experience I’ve had at a dealership. More

by jplara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, John Stokes
August 05, 2021

Justin was great to work with. Friendly staff and the transaction went quickly. I would go back in the future. Dealership is also easy to get to. More

by ngerber88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
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