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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,963 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,963 reviews

February 05, 2025

The dealership was great, the quote they gave me over the phone they matched exactly when I went in there.. there was no haggling back and forth just straight to the point. More

by khastings1207
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Great dealership and very professional. Everyone was so nice and helpful. I will recommend this dealership to anyone who is looking for a car More

by mike7251972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

My tech put me at ease right off the bat, time lines were laid out More

by weeezer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

look. The Czubaj clan has bought over 53 cars or trucks in 32 years from the Klaben's. We were strictly Ford but changed to the Chrysler Pacifica. Richard More

by Nczubaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beane
February 03, 2025

Shalon and the Klaben service center were wonderful during my last visit for service on my truck. Shalon made the appointment with me and even followed up the weekend before my appointment to verify More

by wags487
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Shalon Withrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Good job by Liz and the entire crew at Klaben. Waited for car and it was done in good time. More

by CW12BW14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

I would highly recommend this dealership and Elizabeth. They made everything easy and very accommodating. Highly recommend. More

by fred.guerra
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Josh was great. He took the time to make sure the vehicle I selected was exactly what I was comfortable purchasing. Excellent service. More

by alexhuth22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Justin when above what a normal sales person would do. Found me the truck I wanted and got the deal done. It was so easy with his hard work. More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Melissa is great to work with, and is very helpful. My only issue with this experience is that this part was not replaced when I originally mentioned the problem the last time my vehicle was in for ser More

by mjramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
Feb 01, 2025 -

Klaben Chrysler Jeep Dodge Ram responded

Jeannine, thank you so much for taking the time to post a review, speaking with me on the phone, and leaving the candid feedback for Klaben and kind words about Melissa. I appreciate our conversation and look forward to working with you in the future. At Klaben, it is our goal to provide an excellent experience for every customer, whether it's changing a light bulb or buying a new car. When we are unable to deliver that experience, we come together as a team to understand how we can better serve you next time you come in. We read and personally respond to every review because without feedback like yours, we would not know when we miss the bar. I am so sorry we did not value your time when you came in the first time, but am happy that you had such a great experience with Melissa. Please call me anytime! -Jeff Ashley Service Director 330.673.3139 Ext. 405

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