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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.7
1,712 Reviews

1,712 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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April 14, 2024

Joe is very customer oriented and does his best to make your experience as seamless as possible. Joe does a great job keeping you up to date with where your vehicle is in the process of being repaired. If More

by MPG Architects
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

All of the needed maintenance was done in one visit, and everything was done right the first time. Klaben technicians know what they're doing. The Klaben Service Department makes everything easy for the c More

by maherkimer
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Klaben has the best service department and people in the area! They are always upfront and honest. More

by Frank2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

The staff at Klaben was so kind and helpful, especially Joe who worked on my car! More

by taylorzimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Joe hilliard. Amazing can not say thank you enough.. Please get some help at the service garage We are wearing Joe down More

by SHVDMONKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Efficient and kind. Vehicle ready as promised. Good follow-up to make sure I was satisfied More

by coopermanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Klaben III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Arnold
March 26, 2024

Joe got my paperwork done quickly, took me to the waiting area then took my car back. The process was very quick to get service done . More

by BonBonT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Service dept was great! They put new Mickey Thomason tires on my Jeep Wrangler 4xE I love them! Great ride More

by donaldrsanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Klaben III
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2024

I was experiencing an intermittent electrical issue that would become active randomly. Finally, after several trips to the service department, your tech was able to recreate the issue to locate it and fix t More

by smithnwesson405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hall
March 23, 2024

Everyone in the service department was very helpful and knowledgeable. They were on time with my appointment. They finished at the time they said they would. More

by rpgoldenpond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Murdock