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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,698 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,698 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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March 15, 2024
Everything was good and in a timely matter from service rep to my repairs thank you rep to my repairs thank you More
by mrqhemi
Verified Customer
Helpful March 13, 2024
Best place to go to purchase a vehicle. I should know since this is my 17th vehicle from the Klaben group. Both Ford and Dodge/Jeep are great. It's worth the drive if you live in Cuyahoga C I should know since this is my 17th vehicle from the Klaben group. Both Ford and Dodge/Jeep are great. It's worth the drive if you live in Cuyahoga County. I've tried Ganley, etc. Not even close. More
by ctgundam
March 12, 2024
The service department will informed of all work is being done. They do not try to oversell you on any work you need done. They do not try to oversell you on any work you need More
by skiguy1945
Employees Worked With
March 12, 2024
joe hillard does a great job at keeping us informed of our vehicle . mike hall does a great job of service needed and keping it clean during the repair process. thank you both. our vehicle . mike hall does a great job of service needed and keping it clean during the repair process. thank you both. More
by dave.hall.3950178
March 12, 2024
The service center workers were friendly and efficient at checking me in, answering my questions and explaining what would be done to my car.i also like the riding service they provide for free. checking me in, answering my questions and explaining what would be done to my car.i also like the riding service they provide for free. More
by smaze529
Employees Worked With
March 11, 2024
My rating is based upon the failure to fix a serious warranty issue. The original visit for service was several months ago. The critical part is a new radio that controls the operating screen which co warranty issue. The original visit for service was several months ago. The critical part is a new radio that controls the operating screen which controls the heater, defrost, seat and steering wheel heaters. The dealer had to order a new radio and did not have a delivery date. Finally, the radio came in and it was discovered to be faulty. Another radio was ordered with no idea of when it will come in. Thus far we are going on 4 months and counting. This is one of four vehicles I have purchased thru this dealership in the last several years. The communication from the service department was fine but the results were severely lacking. More
by byeager
March 10, 2024
Dropping the jeep off was extremely long. Waited to be serviced by an attendee to check in Jeep. Waited to be serviced by an attendee to check in Jeep. More
by larryharsey
Employees Worked With
March 09, 2024
Employees were all friendly an listened to me about my radio issues. The radio was replaced under the warranty. I also had the oil changed and the tires rotated. radio issues. The radio was replaced under the warranty. I also had the oil changed and the tires rotated. More
by sharon4lee
March 06, 2024
Albert was friendly and helpful. He took my information and then showed me to the waiting room where I waited for my car to be serviced. He took my information and then showed me to the waiting room where I waited for my car to be serviced. More
by timothyot62
Employees Worked With
March 06, 2024
My recent oil change and tire rotation was awesome. Everyone went above and beyond to make our visit as pleasant as an oil change can be. Everyone went above and beyond to make our visit as pleasant as an oil change can be. More
by csiegert
Employees Worked With
