
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Experenence! The staff isn't pushy, but I was kept well informed on the cars/suvs I was interested in by phone and emails. Once there, the staff was friendly and v The staff isn't pushy, but I was kept well informed on the cars/suvs I was interested in by phone and emails. Once there, the staff was friendly and very helpful. When making the deal the manager actually came out and sat down with me! Would highly recommend. More
Water pump Thanks to the staff at the quick Lane service department, I had a leaking water pump and needed my vehicle back asap, your service department took me Thanks to the staff at the quick Lane service department, I had a leaking water pump and needed my vehicle back asap, your service department took me in without an appointment and repaired my vehicle quickly and for a very fair cost. Would recommend this facility to all my family and friends. More
Great service department A big thanks to Mona at Klaben service department, I was treated great and was in and out in great time. Thanks again Mona and all the folks at Klaben A big thanks to Mona at Klaben service department, I was treated great and was in and out in great time. Thanks again Mona and all the folks at Klaben. More
Thanks Everyone was kind and courteous . The work was done in a timely fashion. Mona and Don were great! I won't hesitate to return again. Everyone was kind and courteous . The work was done in a timely fashion. Mona and Don were great! I won't hesitate to return again. More
Replacement of Rusty Door! My ford flex is 7 yrs. old with 53,000 miles. The drivers side door had been repaired twice while under warranty and now was again rusting! When the My ford flex is 7 yrs. old with 53,000 miles. The drivers side door had been repaired twice while under warranty and now was again rusting! When the door was sanded down to the metal, there were 3 holes,..I was told it had to be replaced. Mr. Klaben was very gracious and understanding and I was only required to pay a minimal charge for the replacement. I am completely satisfied with all of the staff and service given! I highly recommend Klaben Ford and expect to purchase from them again! More
Excellent Purchase Experience Nice easy transaction purchasing a new Navigator. They were able to locate and pick a vehicle of my preference. Tim Casto and Dan Peters were very p Nice easy transaction purchasing a new Navigator. They were able to locate and pick a vehicle of my preference. Tim Casto and Dan Peters were very professional. Stephanie Slomberg was very thorough and pleasant to work with her. Richard Klaben gives this store a mom and pop feel. Just good old down to earth people doing a great job trying to serve their customers. More

Excellent All employees were extremely helpful. Always able to answer any questions you had an did anything they could to help you get exactly what you want/nee All employees were extremely helpful. Always able to answer any questions you had an did anything they could to help you get exactly what you want/need. They always did whatever they could to make the experience easier and always made sure it was at your pace. Very friendly and caring. Really get to know their customers to to make everything as easy as possible Never have a single worry or concern when it comes to Klaben More

New F150 I had really great experience the salesman was first class. He answered all my questions and there was no pressure to buy. I would highly recommend Kl I had really great experience the salesman was first class. He answered all my questions and there was no pressure to buy. I would highly recommend Klaben and I believe Ford is the best vehicle on the road! More
Everything went well . I was in and out in a short period of time. They went over what service's I scheduled and then made a few suggestions on items that I was about do f . I was in and out in a short period of time. They went over what service's I scheduled and then made a few suggestions on items that I was about do for. More
Service Advisor When I called to have a blower motor resistor replaced, Mike explained that it could be more causing the failure. He was correct and said I was cove When I called to have a blower motor resistor replaced, Mike explained that it could be more causing the failure. He was correct and said I was covered by the Ford Supreme Service Contract that my Wife has paid for. Very friendly, honest Service Advisor/Shop Foreman. More