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Klaben Ford Lincoln

Kent, OH

5.0
14,709 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,709 reviews

April 06, 2017

Handled our requests and met our needs timely Was impressed with the friendly and helpful staff. Listened to our needs and guided us to the vehicles we wanted in the style and color we desired. More

by mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Casto
April 06, 2017

oil change and tire repair The people are so friendly and the service is good. The service waiting area is very nice and comfortable so it makes the waiting easy. More

by FJB2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2017

Great! I had a great experience with Mike, he helped my car and I safely get back on the road. Truly felt like they treated me like family and kept me update More

by katelyngrenier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2017

WOW the team at Klaben Ford really care With only 5000 miles, the front end of my 2016 Mustang was found to be out of alignment, and there was a vibration that the team diagnosed as a out o More

by phillipz1096
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sott, Duane Taylor
April 06, 2017

Professional and Courteous Tom was very professional and courteous throughout the whole process. It was a good experience. I will recommend this dealership to my friends and fam More

by Jhviz37855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Paytas, Tom Nicodemus, Stephanie Slomberg
April 06, 2017

Got the Works plus a recall was completed the same day. Was going to wait for the Works, but since there was a recall on the door hinges, I was given a rental for the day. All work was done by that afternoo More

by mh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
April 06, 2017

Purchase of Used Ford Escape This was our first purchase with Klaben and it was a great experience! No pressure, listened to our needs and limitations, and handled all our last mi More

by hliptak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
April 05, 2017

Fast, friendly, efficient Everyone was extremely friendly and helpful. I was able to conclude my old lease and begin my new one within a matter of hours. It was incredibly effi More

by BrettJames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Buddy" Moore, Stephanie Slomberg
April 05, 2017

Excellent Service I have never experienced such excellent service. After choosing my vehicle, Buddy actually delivered it, almost 100 miles away. Basically, I signed my More

by Shellbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Buddy" Moore
April 05, 2017

Service I would not go anywhere else! I which from another dealer & I couldn't be happier! I will recommend this dealer to anyone who will listen! More

by KNUCKLES19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Xu
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