
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very happy We appreciate all of Bob's help.Loved the quick in and out process and got exactly what I wanted!Great salesman and we will be back again. We appreciate all of Bob's help.Loved the quick in and out process and got exactly what I wanted!Great salesman and we will be back again. More
2 hour oil change! Once again, I had an appointment for an oil change/tire rotation on my 2015 Expedition that took over 2 hours! My appointment was for 11am. I dropped Once again, I had an appointment for an oil change/tire rotation on my 2015 Expedition that took over 2 hours! My appointment was for 11am. I dropped the vehicle off at 10:50am. At 1:00pm, after hearing nothing, I called the service department. I was told the service was almost finished and the paperwork was being waited on. This is the second time in a row this has happened. I am very unhappy and going to take the Expedition to another Ford dealership for servicing. More
Another Great Experience at Klaben I have been going to Cleven for my last five or six vehicles and I have worked with a few different agents, all of them have been very helpful and ea I have been going to Cleven for my last five or six vehicles and I have worked with a few different agents, all of them have been very helpful and easy to work with. I have worked with Chris on my past few vehicles and I continue to return to Klaben, though I have many dealerships closer to me. If anyone is looking for a new or used vehicle, I strongly suggest considering taking a drive even if it is a little bit of a ride for you to visit Chris and Klaben Ford More
Worth Getting Second Opinion from Klaben Service department was very courteous and helpful in replacing the steering wheel rack in my 2013 Ford Escape. They provided assistance on the expense Service department was very courteous and helpful in replacing the steering wheel rack in my 2013 Ford Escape. They provided assistance on the expense, including providing a rental car, since it was going to take several days to receive the parts. I also purchased four tires, with their help. The car was repaired and ready to be picked up in two days. More

Great service The service was great. They were very professional. The sales guy named Brandon was more than helpful from beginning to end. They have the vehicle is The service was great. They were very professional. The sales guy named Brandon was more than helpful from beginning to end. They have the vehicle is was looking for. I highly recommend Klaben Ford and Brandon to anybody that wants to buy a brand new or certified pre-owned vehicle. More
Good experience Anthony dealt with me professionally and helped me work with my insurance to solve my issues. I appreciated his approach to the situation and felt tha Anthony dealt with me professionally and helped me work with my insurance to solve my issues. I appreciated his approach to the situation and felt that he was looking out for my best interest. More
Oil change and more. Service department was excellent in repairing our Ford Explorer. They gave us a rental car since the one repair was going to take awhile to fix. When Service department was excellent in repairing our Ford Explorer. They gave us a rental car since the one repair was going to take awhile to fix. When we picked up them car later that day, it was washed and everything was fixed along with a oil change and multipoint inspection. I highly recommend using Klaben ford service department for all your car needs. More
Delightful staff and great price My husband found the car we bought on the web at a great price and we drove one hour to this dealership to get it. We weren't disappointed, I got a 20 My husband found the car we bought on the web at a great price and we drove one hour to this dealership to get it. We weren't disappointed, I got a 2016 Certified Ford Escape in great condition at a very low price. Not only was the staff helpful through the process but they were also delightful. I will be recommending this dealership, especially my salesman to family and friends. First American car purchase and will probably stick to Ford for a while now. More
Nothing but the best! I just had the Red carpet rolled out for me again! I came in for an oil change with Mona in the Service Department ( who is Awesome ) and with her sug I just had the Red carpet rolled out for me again! I came in for an oil change with Mona in the Service Department ( who is Awesome ) and with her suggestion I went to see if I could trade in my lease . Thanks to Doug Carter , we had able to find me a great car for a lower payment. as always he provides wonderful Customer Service. Jennifer Bowen got my paperwork ready to go for a fast departure! as always Klaben and its staff is Wonderful and I wouldn't go anywhere else! More

A +++ Great customer service hard to find ??? Well look no further, Klaben Ford HAS IT !!! Thanks to Brandon and Jenn for a great experience!!! Drove over Great customer service hard to find ??? Well look no further, Klaben Ford HAS IT !!! Thanks to Brandon and Jenn for a great experience!!! Drove over two hours to pick up vehicle. Great experience from the first telephone call to check on availability to the moment I drove off the dealership lot. Great job !!! More