Klaben Ford Lincoln

I Love Klaben Ford!!! I got my first brand new car at 17 years old in 1998 and have been back every three years since. I would not even think of going to another dealershi I got my first brand new car at 17 years old in 1998 and have been back every three years since. I would not even think of going to another dealership. My salesmen Kenny King is no long just my salesmen but a friend. I never have to second guess myself because I know I got the best deal possible. Klaben is s great dealership and I recommend it to everyone. More

Simple as a headlight - Extraordinary Service!! Today my vehicle needed something very simple....a burned out headlight needed replaced, and the lights for my plates. Brandon Brinko went far and be Today my vehicle needed something very simple....a burned out headlight needed replaced, and the lights for my plates. Brandon Brinko went far and beyond! He happened to be with my fiance' when I informed my fiance' I needed to replace my bulb and thought I could do it myself (you have to be handy when you're a mom of 2 girls). Brandon recommended that i contact Pat Sandy at Quick Lane to assist me. Brandon actually met me at Quick Lane and helped me get set up with all that I needed. The staff at Quick Lane was amazing and so sweet and helpful and fixed my car quickly!! I highly recommend Brandon Brinko to everyone I meet...and after today i also recommend Pat Sandy at Quick Lane for car service!. Brandon is so knowledgeable with vehicles, he is sweet and courteous and very personable. He makes sure that you are getting what you need, and making sure you are satisfied every step of the way! He is a phenomenal person! He is always there for any needs one might have! If ever you need to purchase a vehicle, Brandon should be the one you go to! If ever you need service, Quick Lane is the place! More

Great I had a great experience and left feeling i made a good deal please with my choice of vehicle and looking forward to more purchases I had a great experience and left feeling i made a good deal please with my choice of vehicle and looking forward to more purchases More

Oil Change Great experience, as always. Was in and out in no time. The people there are so friendly and fair...plus I got to use their wi-fi and get work done wh Great experience, as always. Was in and out in no time. The people there are so friendly and fair...plus I got to use their wi-fi and get work done while I waited. Would absolutely recommend! More

Bob Paytas did an excellent job. Thorough and professional. I appreciate that Bob followed up after the sale and continued to offer help when ever I needed it. I would consider shopping Klaben again. I appreciate that Bob followed up after the sale and continued to offer help when ever I needed it. I would consider shopping Klaben again. More

Great experience I was able to choose from a wide array of vehicles and found an ideal one. Dave Mott was terrific and made this purchase painless. Everything was s I was able to choose from a wide array of vehicles and found an ideal one. Dave Mott was terrific and made this purchase painless. Everything was straight forward. No unpleasant surprises. I've gotten at least six vehicles from Dave and I trust both he and the dealership. More

F-150 Z-plan leasing, a total joy Made the leasing costs extremely transparent and didn't try to hide behind the typical purchasing "templates". Doug was great and made himself availab Made the leasing costs extremely transparent and didn't try to hide behind the typical purchasing "templates". Doug was great and made himself available as needed and wasn't pushy at all! Couldn't come to an agreement on a trade, but while they were in possession to appraise my vehicle, they completed an outstanding recall with my blessing. Talk about helping me stay efficient! They also realized I wasn't a very local buyer, so they overnighted my plates once they arrived. More

Outstanding Customer Service Long After the Sale I have purchased several vehicles through Buddy Moore (salesman), Tim Casto (Mgr) and even Mr Rich Klaben (owner) at Klaben. All of my experiences hav I have purchased several vehicles through Buddy Moore (salesman), Tim Casto (Mgr) and even Mr Rich Klaben (owner) at Klaben. All of my experiences have been quite wonderful. However, what truly has left the most positive lasting impression is their commitment to standing by their product and ensuring my satisfaction. They have quite literally gone above and beyond doing everything they can to address any and all issues (no matter how small they may be) to guarantee my happiness and satisfaction even long after the sale. For me, there is no other dealership I trust or will shop!! More

They made it right. A while back I posted a negative review regarding the service department and how they damaged my new vehicle during a repair. Since that time, they ha A while back I posted a negative review regarding the service department and how they damaged my new vehicle during a repair. Since that time, they have not only fixed the vehicle, but have gone above and beyond to inform me of any work that should be done and to make sure that I'm satisfied with the work. They are taking measures to improve their service and it shows. Ever since the incident, they have treated me fairly and with respect. My vehicle looks great now too! More

"Excellent Experience" My husband and I went to look at Lincolns, and everyone was so friendly, and personable our looking turned into him leasing a MKC in September 2016. My husband and I went to look at Lincolns, and everyone was so friendly, and personable our looking turned into him leasing a MKC in September 2016. We received excellent service and our salesman Terry Baugnman was quite attentive and assisted us through the process. When it was time for me to make a new Lincoln purchase my husband and I gave Terry a call and he met with us and I leased a new MKZ. We also took a family member so that he could look around and he too became a Terry Baughman Fan, and a first time car owner. Thanks, Hank and Jackie Lawson More