
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Always a satisfied customer Work is always done in minimal time & they are very knowledgeable, and trustworthy, wont try to fix anything that isn't broken! I would recommend Fl Work is always done in minimal time & they are very knowledgeable, and trustworthy, wont try to fix anything that isn't broken! I would recommend Flaben anytime More
Process of choosing and buying a used electric hybrid car. We were looking to buy a used vehicle that was at least a hybrid. We wanted to buy from a local dealer and Americam-made, if possible. We were helpe We were looking to buy a used vehicle that was at least a hybrid. We wanted to buy from a local dealer and Americam-made, if possible. We were helped right away with some insightful questions to get an idea of what we were really looking for, what we needed, and what we might be able to afford. I was impressed by knowledge, amount of information recalled, and friendliness. More
Twice as nice This was my second lease on a Ford Escape from Klaben. Both tines they gave me what I wanted for the payment I could afford and didnt throw any additi This was my second lease on a Ford Escape from Klaben. Both tines they gave me what I wanted for the payment I could afford and didnt throw any additional charges in. I live about 45 minutes from them and I would drive 2 hours to get a vehicle from them. They really know how to treat their customers and make them happy. More
Straightforward and up front. Don Batten was good to work with and when my wife's car is ready to be replaced, I will be stopping by Klaben Ford. Don Batten was good to work with and when my wife's car is ready to be replaced, I will be stopping by Klaben Ford. More
Always Great Service It is like walking into a place and seeing old friends. Mona always takes great care of our car and if she is not available Joe steps in and we trust It is like walking into a place and seeing old friends. Mona always takes great care of our car and if she is not available Joe steps in and we trust both of them so much. More
New Escape Purchase We were looking for either a new car or newer, low mileage used car, but we had some specific options and other things we were looking for. We had don We were looking for either a new car or newer, low mileage used car, but we had some specific options and other things we were looking for. We had done the typical on line research, visited a few other dealers as we were not committed to the exact manufacturer, and then stopped at Klaben. Timing was everything regarding the vehicle that very recently came to them as a leased vehicle that was turned in and was not even "in the system". Matt Moyers greeted us very professionally & proceeded to help us through the process. He explained things very well, looked into some deal points to make it a better deal for us, and completed the transaction without issue. The car was cleaned wonderfully, the finance process went easily and Matt spent more time than I ever expected in explaining the options and fun part of our new car to my wife as she is the primary driver of this vehicle. More
Excellent!!! My 2017 MKC had a real annoying squeak emanating from everywhere. Eric and Dwayne took the time to make sure the problem was found and fixed correctl My 2017 MKC had a real annoying squeak emanating from everywhere. Eric and Dwayne took the time to make sure the problem was found and fixed correctly. Thank you soooooo much More
great I purchased an oil change and alignment. I had never been there before but they come highly recommended from my dad. The only issue that I had is th I purchased an oil change and alignment. I had never been there before but they come highly recommended from my dad. The only issue that I had is that I forgot my coupon for the service and instead of offering to let me bring it back and refund it I was told that I could use it next time. I don't plan on having any other service down anytime soon and it will expire. I've never had a company issue coupons and not trying to work with you. More
Outstanding Terry Baughman was knowledgeable, friendly, and not at all pushy. He worked hard to arrange financing to fit my budget, and got me into the truck I r Terry Baughman was knowledgeable, friendly, and not at all pushy. He worked hard to arrange financing to fit my budget, and got me into the truck I really wanted. This is the second truck I have purchased from this dealer. and I won't go anywhere else. More
New car purchase Another quality experience buying our 7th car from Klaben. We love working with the Klaben people both in sales (Buddy Moore) and service(Mona Crooks Another quality experience buying our 7th car from Klaben. We love working with the Klaben people both in sales (Buddy Moore) and service(Mona Crooks). More