
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fast to get me in my new car and everyone is helpful and fri Love working with the people at Klaben! Always so eager to help get me into my next car and they look out for me to find the best deals for my money! Love working with the people at Klaben! Always so eager to help get me into my next car and they look out for me to find the best deals for my money! More
Helpful They helped me find the best tires for my price range and let me choose out of the three selections and even gave me a ride to work which was very hel They helped me find the best tires for my price range and let me choose out of the three selections and even gave me a ride to work which was very helpful. The went the extra mile for me More
Quality service work done on schedule I took my wife's car in for 90,000 mile service. The work done was thorough and any items that were "above and beyond" were carefully explained as we I took my wife's car in for 90,000 mile service. The work done was thorough and any items that were "above and beyond" were carefully explained as well as advised on what could easily wait until a later service if I so chose. All in all, it was a good experience. More
You guys are great I am so happy with the service and and thrilled with the work done on my car thanks guy I would not go anywhere else. I am so happy with the service and and thrilled with the work done on my car thanks guy I would not go anywhere else. More
Great service, my rep courteous, friendly! Klaben dealerships have been super to deal with when buying a vehicle or taking a vehicle in for service. Reps are friendly, courteous and very helpf Klaben dealerships have been super to deal with when buying a vehicle or taking a vehicle in for service. Reps are friendly, courteous and very helpful. I would recommend Klaben to family and friends! More
Another Great Experience with Don Batten and Klaben Ford! This was my second time buying from Klaben Ford and more importantly Don Batten. My wife and I were looking at new vehicles and Don with the help of This was my second time buying from Klaben Ford and more importantly Don Batten. My wife and I were looking at new vehicles and Don with the help of Mike, made this process enjoyable. As I mentioned this is the second time, I've dealt with Don. Anyone looking to buy from Klaben would be lucky to get to work with him. He has a great attitude and is able to keep what can be a stressful process, light and upbeat. Most importantly he is willing to work with you. I was upfront with Don about about what my end goal was of purchasing two vehicles and he was able to facilitate the process seamlessly. He also took the extra time to "personalize" my wife's vehicle after the paperwork was signed while I was transferring my belongings out of my truck. Before I had finished cleaning it out he had connected her phone and and set all her radio presets while pointing out a few other options to her(Like the remote start that she can do through an app on her phone). She is thrilled with her new Escape! I had to go back to pick up an accessory they needed to order today and Don spent 20 minutes talking with me and answering a few more questions of mine! His service doesn't end at the time of sale. The first time I went to Klaben, Don was the reason I bought from the dealership and he's 110% the reason I came back a second time. I've even begun having service done here as well since purchasing my vehicles! Mike was great too, since we were purchasing two vehicles we had the pleasure of working with another salesman throughout the process. While Don worked on getting everything squared away with vehicle #1. Mike took my wife and I down to the lot to look at the Escapes and explain the differences in each trim package as well as some new features to the model year. He brought a second vehicle up for us as my wife couldn't decide which color she liked. They were both very personable and again made a process most people dread into an enjoyable afternoon with my wife. I just wanted to thank Don again, and Mike for helping us get two new vehicles! I know the next car we buy will be from Klaben again and will make sure I get to work with either one of them again! If you are looking for a Ford in this area, you'd be silly to not stop in at Klaben Ford and talk to either Don or Mike. I guarantee you won't want to go anywhere else after! Thanks! More

Very happy with truck Great dealership, with great sales people, especially Mike Cooney. Service is also great. Highly recommend klaben ford. You will be glad you came to Great dealership, with great sales people, especially Mike Cooney. Service is also great. Highly recommend klaben ford. You will be glad you came to klaben. More
Excellent! I was leaving on a vacation and a shock had to be replaced. They promised I would have it and they delivered! As always, a good experience. I was leaving on a vacation and a shock had to be replaced. They promised I would have it and they delivered! As always, a good experience. More
New Purchase Working with Doug Carter on the purchase of my new 2016 Ford Fusion was easy, fast and very pleasurable. I would recommend Klaben and Doug if you are Working with Doug Carter on the purchase of my new 2016 Ford Fusion was easy, fast and very pleasurable. I would recommend Klaben and Doug if you are thinking about purchasing vehicle. Doug is very professional. More
Pushing What I Didn't Come For I came for an oil change and to have a few things checked out. The result was being talked to like I didn't have a clue to how a car works. I'm 60 yea I came for an oil change and to have a few things checked out. The result was being talked to like I didn't have a clue to how a car works. I'm 60 years old, and I've been working on cars since I was a kid with my dad. But to my dismay, they've gotten on this kick about having all their customers receive a "free" front end alignment inspection. Then they hit you with the results and their pretty graphs, showing you how far your wheels are out of align along with a "we can take care of that for only $89! People beware. everyone's front and back ends are not in perfect alignment. If your car is driving down the road and your steering wheel is not at center then yes, your car is out of alignment. You don'e need an inspection to tell you that. Okay, why am I so upset at this? It's not just because of the way I was talked down to and pressured, it was that I heard everyone down the line being offered and told the same thing. It was the same speech from each attendant, whether at the check-in or even in the waiting lobby!! The same take, the same speech. You just sort of sat there and got sick to your stomach as you heard person after person being taken advantage of. Where some of them legit? I'm sure they were. But this was not out of concern for the customer. This was to generate additional funds period. It might not of been a scam, but it was a scheme! More