Klaben Ford Lincoln

Joe was a pleasure to work with. I drove down to Klaben from Cleveland to get the part I needed installed in my car and Joe and his crew took very good care of me and my Expedition. I drove down to Klaben from Cleveland to get the part I needed installed in my car and Joe and his crew took very good care of me and my Expedition. I highly recommend Joe and this facility. More

Needed both kids cars in for the works. Brought the first in Shelby and Kim statrted the paperwork Mike finished. They were able to get the first one done in record time swapped the cars Mi Brought the first in Shelby and Kim statrted the paperwork Mike finished. They were able to get the first one done in record time swapped the cars Mike got that one all fixed. Also needed a tire looked at they did a great job. Ran into Chris awesomeness Maximus Moldas he started working on ordering my wife’s new car. Klaben is the only place that treat you like family. More

Works wells to get us the best rates and provides us with the information we need to make decisions…gives out cookies too! the information we need to make decisions…gives out cookies too! More

I had an unknown smell that I could not identify and long story short is that I had a water leak coming from my windshield. My service advisor Mona and service manager Tom have kept me informed every step of story short is that I had a water leak coming from my windshield. My service advisor Mona and service manager Tom have kept me informed every step of the way. I was never left wondering what was going on with my car. Super satisfied with their service and my 2021 Lincoln Nautilus. Way to go Mona, Tom and the Klaben Team! More

I always receive great service whenever I bring my car in for service. Mona always provides excellent service and keeps me informed of services I need at that time, as well as future services required. I ne for service. Mona always provides excellent service and keeps me informed of services I need at that time, as well as future services required. I never have a complaint with this dealership. More

We have been going to Mona for years. Love the service she provides to our car Love the service she provides to our car More

Purchased a 2023 Bronco Raptor from Klaben Ford, BoAllen Stewart was the salesman. I'm an out of state purchaser and needed to trust the dealership and salesman on such a highly sought after vehicle. Abso Stewart was the salesman. I'm an out of state purchaser and needed to trust the dealership and salesman on such a highly sought after vehicle. Absolutely 100% happy from ordering all the through delivery. Bo kept me updated throughout the delays Ford was having with commodity constraints, to picking me up at the airport for delivery. BoAllen Stewart is a topnotch salesman you can trust. The whole dealership was fantastic from Jenn Bowen in financing getting the loan setup, warranty pricing and through the process quickly and professional. Also Christine Klaben, the general sales manager, she took the time to welcome me to the dealership Extremely happy with the Klaben Ford and the purchase of the Bronco Raptor. Highly recommend! More

Klaben called to let me know there was a recall on our Ford Escape’s shifter cable bushing and they could repair it at our house. It was so convenient and the service tech was so professional and friendl Ford Escape’s shifter cable bushing and they could repair it at our house. It was so convenient and the service tech was so professional and friendly. More

I went to get my battery replaced and Justin was very friendly and helpful. Overall, I had a good experience. friendly and helpful. Overall, I had a good experience. More

Just took delivery of a F-150 Lariat truck. Chris Moldas and Christine Klaben were wonderful to work with and spent an extraordinary amount of time to make sure all of my questions were answere Chris Moldas and Christine Klaben were wonderful to work with and spent an extraordinary amount of time to make sure all of my questions were answered. Nice to know that customer satisfaction is still valued! Will be getting my next vehicle there! More