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Klaben Ford Lincoln
Kent, OH
15,309 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,309 reviews
June 20, 2023
The dealership helped tremendously everyone was very helpful. Louis was amazing and he was always answering emails or phone calls if I had a question. helpful. Louis was amazing and he was always answering emails or phone calls if I had a question. More
by F3r3nc.schmidt
June 20, 2023
Klaben did their usual excellent service job. I should add that while Mike is my main service advisor all the other advisors have given excellent service as well. I should add that while Mike is my main service advisor all the other advisors have given excellent service as well. More
by mactech44
Verified CustomerJune 19, 2023
I could not be more please with Tim my sales guy, and the ford dealer ship.. there was no pressure to purchase and when I was ready it was quick and simple.. ford dealer ship.. there was no pressure to purchase and when I was ready it was quick and simple.. More
by jfalat
Employees Worked With
June 19, 2023
This was my first purchase at Klaben, and I was beyond impressed! Tim Sterling is amazing! He is an absolute professional! He answered all of my questions and made me feel at ease from start to finish. I impressed! Tim Sterling is amazing! He is an absolute professional! He answered all of my questions and made me feel at ease from start to finish. I will recommend him to anyone looking to purchase a vehicle from Klaben. Thank you so much! I love my new Lincoln! More
by Amber D
Employees Worked With
June 19, 2023
Shea Miller was my Klaben sales rep through my whole experience. She did an awesome job keeping me up to date with what was happening with the vehicle that I was interested in. Then today when we finall experience. She did an awesome job keeping me up to date with what was happening with the vehicle that I was interested in. Then today when we finally got together she was incredibly helpful with everything and even with the tech stuff in the vehicle itself. So appreciated all she did. My experience was wonderful. She and another colleague helped me get my existing vehicle and the purchased one home to my house. I felt treated above and beyond ... More
by Twheeler
June 19, 2023
Justin helps me out every time I take my truck in for service. He remembers me, and remembers what was done on my truck. Makes oil and tire changes quick and pleasant! service. He remembers me, and remembers what was done on my truck. Makes oil and tire changes quick and pleasant! More
by Gladiator20
Employees Worked With
Justin Russell
June 19, 2023
Mobile service was easy to set up and Jessica and david were excellent, Dylan did a great job. were excellent, Dylan did a great job. More
by ungerbees13
June 19, 2023
Thank you for the great service. My only complaint is length of time to get in. My only complaint is length of time to get in. More
by carolynszachta
June 17, 2023
