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Klaben Ford Lincoln

Kent, OH

5.0
15,248 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,248 reviews

March 14, 2022

Let’s me know what in the red, yellow, and green when it comes to getting things fixed on my vehicle. More

by delain_reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
Mar 17, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 14, 2022

Roscoe helped me with ordering and finally receiving my Bronco. When it arrived him and the computer guy (sorry, can't remember his name) set up everything and made sure we were comfortable with the car. More

by ALEX@BLACKNITRIDE.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

March 14, 2022

This was my first experience with Klaben Ford. Louis Polos reached out to me several times on a Sunday to set up a test drive for Monday, even tho the dealership was closed! The truck was ready fo More

by Smoysee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Opalko
Mar 16, 2022 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 12, 2022

I have been your customer for many years and bought a car at your dealership. I always receive the best service from your team. Kim Wolfrom is my contact, she is excellent and always treats me with good se More

by HBRUNHILDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

March 11, 2022

My family has been buying cars here for a while now and we have always been satisfied with the staff and buying process each time. More

by nathanchaffin4833
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Mar 13, 2022 -

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

I have purchased my vehicles from Claybon for at least the last 20 years probably longer. I am confident that I get a good deal and I trust them. I always take my cars to claim in for service and Kim Wolf More

by LRJFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 11, 2022

They do a very good job and the price is definitely a good value for what you get More

by david_meloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
Mar 13, 2022 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 11, 2022

This is the greatest dealership we ever had the pleasure of dealing with not once but twice. There Salesman Louis Polos is excellent he took care of my Husband and myself as he got each of us into our very More

by hotshot3d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Mar 13, 2022 -

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

Tyler is not my usual service writer but would be my go to guy otherwise, very good about providing updates. More

by zman1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney, Mario Palomba, Tyler Schultz
Mar 13, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2022

Thanks for the quick and reliable service. We can count on Klaben to keep our trucks on the road. More

by jthigpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Mar 11, 2022 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

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