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Klaben Ford Lincoln

Kent, OH

5.0
13,585 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 13,585 reviews

January 07, 2021

Matt Moyer was awesome! He was prompt with updates on my Bronco throughout the entire process! He worked with my work schedule, and he and Christine Klaben made the entire purchase quick and informative! More

by Crystal Delegram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Feb 11, 2021 -

Klaben Ford Lincoln responded

Crystal Delegram, we're pleased to hear everything was completed to your satisfaction! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 07, 2021

Klaben and Terry have always been family to me. They treat you with respect and do not pull things over your eyes. They work hard for their customers and it really shows! I couldn’t imagine getting a ca More

by Beccabug710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 07, 2021

They go above and beyond with satisfying their customers and to insure they are correctly taken care of. They are trustworthy and extremely good at what they do More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

Very kind and helpful. Maintains a professional relationship with customers. Always looking for the best deal. Always keeps you informed of what is going on and wait times. Excels in communication. More

by SKD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! Thanks again for the recommendation, and have an amazing day!

January 06, 2021

This week, my wife worked with Matt Moyer to finalize the purchase of her new Ford Bronco! Matt was very helpful and kept her informed on all updates on the progress of the build. Also this week, my F150 w More

by Joe_F150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 06, 2021

Thank came in for a routine oil change, to check on the recalls for my vehicle, and new wiper blades. I have the loyalty rewards and was so happy that I was able to get quality service for such a great pr More

by Minbug22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 06, 2021

The 3rd car we have purchased at Klaben, and Chris Moldas was involved with every one. It was a pleasant and stress free experience, very professional and helpful. Chris made it easy. Christine pleasant a More

by Bulldog
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 05, 2021

Got in quick. Joe French was the best! He even walked out to my car with me when all was finished. Service for my 2020 Edge was done quickly and properly. Covid prevention practices were right on. I More

by Not a Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you again for choosing Klaben Ford, and we hope to see you again soon!

January 05, 2021

Got in quickly for my oil change. The waiting room was very clean and felt safe being there. Everyone was very courteous and took good care of my car. More

by CDOLNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

January 05, 2021

Mike was excellent. No pressure. He seemed to know what I needed and was able to make it happen. I will return to Klaben again and for sure deal with Mike Cooney! More

by LilyMae8015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bellian, Denise Miller
Feb 11, 2021 -

Klaben Ford Lincoln responded

Lily, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! We hope to be of service to you again in the future. Best wishes, Klaben Ford

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