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Klaben Ford Lincoln

Kent, OH

5.0
15,681 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,681 reviews

June 28, 2022

Always a great service and sales experience. Thank you to Mike B. for making sure my F150 recall was done. More

by Sprague88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Safe travels!

June 28, 2022

Outstanding service from Luke and everyone at Klaben, got me into a new truck after a crash with zero hassle these guys take care of your vehicles and customers! More

by Raburkett3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Luke Deegan
Jun 29, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 27, 2022

We love Tim and his no pressure approach. We had him look into a few used cars but ended up buying a new explorer. At no point did we feel forced to make a discussion we weren’t comfortable w More

by Denimarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

June 27, 2022

Outstanding service by true professionals! Special thanks to Kimberly Wolfram and Steve Sigmund for taking care of me. More

by RMITCH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sigmund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

June 27, 2022

I have always had excellent service at Klaben. That is why I've been buying cars from them for over 20 years. Their service is always excellent. Joe French has been my service agent for a long More

by AWYMER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 27, 2022

Respectful, non pressure approach. Worked with me to provide wise decisions for my family in a difficult economic time in our nation. I greatly appreciated all Klaben and especially Ro More

by phil.engle
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Simon
Jun 28, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 27, 2022

I was really nervous about purchasing a new car because of all the horror stories I have heard. I saw my car on an ad and thought I would give it a try to see if I could get approved. Louis got in contac More

by Lorelai8761
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!

June 27, 2022

I’ve purchased dozens of vehicles from Klaben, Fords, Lincoln’s, and Jeeps, and have always had a great experience. The buying experience is easy, fair, and honest and service is top notch. More

by Rmarotto75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Simon
Jun 28, 2022 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 26, 2022

Louis is my hero. He got me behind the wheel of a great car when the odds were stacked against me. I will be sending all my family and friends his way in the future. More

by peytonbaby5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

June 25, 2022

All around super experience with everyone involved in the purchase of our vehicle!!!! Seems like a great place to buy a future car!! More

by Kubbies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Miller, Douglas Lewin, Jennifer Bolyard
Jun 27, 2022 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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