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Klaben Ford Lincoln

Kent, OH

5.0
14,815 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,815 reviews

September 30, 2021

Always a nice experience bringing all of my cars here over the years. Very good and qualified people to deal with. More

by Tmiksch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Oct 04, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2021

Knowledgeable, personable, Mario, and Tom..are my contacts and always have my back..picked up my car and it was even detailed..appreciate the persons that have my best interest..thanks guys you alway More

by Lisa's Lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
Sep 29, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 29, 2021

We had the most wonderful experience at Klaben Ford. Brandon Stahl made purchases our Bronco Sport a breeze, from the start of build, all the way through till the end when we received it. Hands down one More

by Jureksa0701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stahl
Oct 01, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2021

This has been by far the best vehicle purchasing experience I have ever had! Right from the start when I initially met Brandon Stahl, the salesman, to the finish. No sales pressure! Brandon made the More

by Danelson393
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stahl
Oct 01, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 29, 2021

Fantastic People, Incredible Service, Great prices!I Fantastic People, Incredible Service, Great prices! I have purchased two dozen vehicles at klaben Ford over the last 30 years and, have been happy wi More

by ccsckent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert, Xavier Platek
Oct 01, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2021

Very helpful service advisors. Communication between advisors great. Drop off of vehicle for a particular advisor conducted smoothly. Arrangement of pickup of repaired vehicle went very well. More

by R and C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
Oct 01, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2021

Car looks brand new! Great service and communication! Steve kept me updated and I never had to call once. More

by Amyphillipsrn5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Oct 01, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2021

My experience was excellent from Klaben Bodyshop from beginning to end. I called Steve to get an appointment and was placed on the schedule immediately. I work at Kent State University and had received More

by godsheartangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
Oct 01, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 29, 2021

We LOVE Klaben!! Just everything from the friendly people to honest, fair pricing to doing a great job on repairs and service. More

by jbpw39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
Oct 01, 2021 -

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2021

The vehicle looks great and Steve did a wonderful job keeping me informed on the process. More

by Dcmatthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Sep 29, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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