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Klaben Ford Lincoln

Kent, OH

4.9
13,499 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 13,499 reviews

November 29, 2020

I called in with a couple of questions; this gentleman pointed me in the right direction. Ended up getting everything I was looking for. Thank you! More

by Nateelmert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 29, 2020

Tim made the "ordeal" of buying a car a great experience. Klaben has an amazingly hard-working, personable salesman that made the experience natural and completely positive. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It's great to know that you had such a great experience working with Tim and we hope to see you again real soon!

November 27, 2020

You ask and Roscoe shall deliver =) One of my least favorite things to do is the process of buying a new car and Roscoe made the process as easy as it could be! I leased with them 3 years ago and he re More

by chelsey.cathcart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Chelsey, thank you for your kind words about Roscoe and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 27, 2020

Our salesman Tim Sterling was by far the most knowledgeable car salesman I have ever met. I would recommend him to anyone looking for a new or used vehicle More

by Rwritz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about Tim and congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 27, 2020

Working with Klaben Ford Lincoln and salesman Tyler Kline made my car-buying process very easy and enjoyable. Tyler is a great salesman and walked me through every step so that we were on the same page. If y More

by Jkoch21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 09, 2021 -

Klaben Ford Lincoln responded

We are happy Tyler could make your experience a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 27, 2020

I honestly wish I could give more stars! Tim and Roscoe made my experience a comfortable one. They were so helpful and attentive. I’ll definitely be buying more cars here in the future! More

by Laurennnn6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy Tim and Roscoe were able to make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2020

Everyone was very professional and polite !! I always love working with Kim. Even during these crazy times. Everyone was very careful and plenty of Poe was available for use More

by Probe91gt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Please let us know if you have any additional questions about services you received and thank you again for choosing Klaben Ford!

November 26, 2020

Awesome dealership. Friendly and helpful staff. Lots of inventory. Test drove the vehicle I was looking at. Handled rest of deal particulars via text messaging from home; which was helpful due to COVID c More

by James Waller
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Lewin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stahl
November 25, 2020

Can't say enough about all the great help we received from Chris Moldas he went above and beyond. My wife and I moved to Florida 2 and a half years ago about 6 months after we leased our F150 from Klabe More

by roadstarken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bellian
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 25, 2020

The buying process at Klaben Ford is simple and straightforward. No Games..No Gimmicks..I highly recommend Louis and the Klaben team for all car buying needs. More

by jbenz2jak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Homrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Casto, Andy Bellian, Terry Colbert, Branden Johnson
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! We are happy Louis was able to make your experience a positive one! Thanks again for the recommendation, and have an amazing day!

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