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Klaben Ford Lincoln

Kent, OH

5.0
13,576 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 13,576 reviews

December 11, 2020

This is a great place to get your car worked on. I feel I can trust that my car is in good hands at quicklane. More

by jmastaso9409
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

December 11, 2020

Travel from Pittsburgh to Klaben to get my Fords, done it twice now. There are dozens of Ford dealers along the way, and one 2 miles from my house, but Klaben does it right: Respectful, honest salespeople, q More

by DixonL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant, Denise Miller
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 11, 2020

Plesent to work with, no high pressure. Good product. I am a long time customer and will be coming back when the need arises. Thanks More

by presdme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hello Presdme, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 11, 2020

This was my third lease in a row with Klaben Ford. Not only did they continue thetrend in capturing my business, they were even better. More

by kobooboo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road! Take care!

December 10, 2020

Terry was extremely helpful with my car. I was unaware of a lot of features until he showed me. Terry took his time and showed me each feature in detail until I understood everything. I felt like all the More

by MRSBELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brinko, Andy Bellian, Terry Colbert
Feb 11, 2021 -

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 10, 2020

Very pleased with Matt on the sale of my car. I went up to look at a particular car and he had it ready and came through with what I needed to buy it. More

by TracyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hello Tracyb, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 10, 2020

Excellent customer service! Took it in for a recall on the hood and Brandon went above and beyond. Extremely professional and friendly. Immediately felt my vehicle was in good hands. Would not hesitate More

by slvagen9816
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
Feb 10, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy Brandon was able to help you out! Thanks again for your business! Take care!

December 09, 2020

Matt was great to work with! No pressure and took care of everything flawlessly! I will definitely recommend this dealership and when it’s time for another new vehicle I will return. More

by tcsjrbigfoot
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moyers, Nate Bryant
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about Matt and congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 09, 2020

Brandon was extremely kind, professional, and efficient. I was very pleased with how quickly my service was completed. He went above and beyond what I expected and my car looks better than when I purchased More

by bjohnson0608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We are happy Brandon was able to make your experience a positive one!

December 09, 2020

As usual amazing service sadly my car was a total loss but I want to commend Brandon and the team at klaben for answering all my questions about my car and keeping me updated in a timely manner I feel val More

by cslynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
Feb 10, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Brandon! Thanks again for the recommendation, and have an amazing day!

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