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Klaben Ford Lincoln
Kent, OH
14,742 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,742 reviews
August 14, 2021
The team provided awesome service and best of all they are lead by an amazing service manager Sean who truly rocks! and is very caring & attentive. are lead by an amazing service manager Sean who truly rocks! and is very caring & attentive. More
by barbijofferion
Verified Customer
August 13, 2021
Brought my vehicle in for the 15,000 mile service, Brandon was great, friendly, personable, and took care of me. Service was very prompt and efficient, I was out in just over an hour, which helps when Brandon was great, friendly, personable, and took care of me. Service was very prompt and efficient, I was out in just over an hour, which helps when you wait for it. Thanks again to Klaben for excellent service. More
by JES5945
August 13, 2021
It was a good and easy experience. Louis was a good salesman. He made the process as smooth as possible. They went out of their way to be helpful salesman. He made the process as smooth as possible. They went out of their way to be helpful More
by jeffljohnson21
August 13, 2021
Great service everyone I worked with was very friendly and courteous…. They got my vehicle back to me in a timely manner! Steve and Nick did a wonderful job and courteous…. They got my vehicle back to me in a timely manner! Steve and Nick did a wonderful job More
by corazonthomas25
Employees Worked With
Steve Workman, Nick Johnson
August 13, 2021
Always efficient, always professional, always proficient, always friendly!!! I had a bird's nest under the hood and Kim made sure technicians were careful to keep it unharmed until I got home. Then Kim always friendly!!! I had a bird's nest under the hood and Kim made sure technicians were careful to keep it unharmed until I got home. Then Kim got a male co-worker to restore my ability to read texts on screen while driving. More
by Traveler
Employees Worked With
Other Employees :
I don't remember the name of the man who restored my ability to read text messages.
August 13, 2021
The service was nothing more than just an oil change which I waited for. Mona handled everything excellently as usual and the service was completed on time. which I waited for. Mona handled everything excellently as usual and the service was completed on time. More
by bob
Employees Worked With
August 13, 2021
This was my third new car purchased at Klaben in Kent, and the first time working with Ryan. The entire process went very smoothly. and the first time working with Ryan. The entire process went very smoothly. More
by Wag.mart
August 12, 2021
Employees are the best. Service is very professional. Quality and job one. There is nothing else to say, why need 25 words and not six or eight, Quality and job one. There is nothing else to say, why need 25 words and not six or eight, More
by Ned
August 12, 2021
Promptly checked in by Joe French. An hour later my car was ready. Received "The Works" package. They even offered to wash my car when they were done. was ready. Received "The Works" package. They even offered to wash my car when they were done. More
by john@tuesdayphoto.com
Employees Worked With
August 12, 2021
My 2014 F150 had the mass air sensor go out and Ford ESP towed it to our nearest dealer - Klaben Ford. Mario did a fantastic job for me! He got me a rental while the truck was being serviced and also got towed it to our nearest dealer - Klaben Ford. Mario did a fantastic job for me! He got me a rental while the truck was being serviced and also got the truck done sooner than expected. More
by TAXGUY64
Employees Worked With
Mario Palomba
