Klaben Ford Lincoln

Klaben Ford Lincoln in Kent is always a welcoming place and i always feel like i’m treated with respect and i’m not just another customer. Been getting cars from there since 2016 and I’d never go anywhere and i always feel like i’m treated with respect and i’m not just another customer. Been getting cars from there since 2016 and I’d never go anywhere else. This was my first purchase, other vehicles were leases, and the process was smooth from beginning to end! More

The service tech, Tyler treated me well and explained everything I needed to know about the service needed on my car. Any future work that I need on my Ezplorer I will ask to speak to Tyler. everything I needed to know about the service needed on my car. Any future work that I need on my Ezplorer I will ask to speak to Tyler. More

Great work. Kim was very helpful as usual. Appointment right on time and finished in a timely manner. Everyone followed the COVID protocols which made for a safe appointment right on time and finished in a timely manner. Everyone followed the COVID protocols which made for a safe appointment More

Tim was very helpful in helping me find the perfect car an answered any questions i had. Also help me see all of my options so i could make an informed decision on the right car for me. Great service gr an answered any questions i had. Also help me see all of my options so i could make an informed decision on the right car for me. Great service great people. More

From the minute my husband and I met Matt we liked his relaxed demeanor! No pushy aggressive sales talking! He just talked to us like a friend and made us feel comfortable! He was upfront with everything relaxed demeanor! No pushy aggressive sales talking! He just talked to us like a friend and made us feel comfortable! He was upfront with everything we asked! He knows these cars VERY well and could answer our questions without having to look up the information on his phone! He let us take our time looking at the different SUV’s and did not try to make us stay when we told him we wanted to sleep on our decision! The next morning we called and changed our mind to a different car and he was willing to pull all the information on that car and told us all about it! From beginning to end it was the best buying experience we have ever had! We will definitely buy our next vehicle from Matt! Great job Matt! More

Absolutely love doing business at Klaben. It’s a stress free environment with a very knowledgeable staff. I know I’m getting the best service and the best price at Klaben! free environment with a very knowledgeable staff. I know I’m getting the best service and the best price at Klaben! More

Kim is totally professional. She understood exactly what I wanted to have done to my truck and communicated this to the technician. The work was done in a timely manner and she reviewed the completed repair I wanted to have done to my truck and communicated this to the technician. The work was done in a timely manner and she reviewed the completed repairs with me when I came to pick it up. More

These guys never fail to exceed my expectations! Tom and Mario are always a pleasure to deal with. They make it very obvious that customer care is their number 1 priority! Thanks so much guys for another pl Mario are always a pleasure to deal with. They make it very obvious that customer care is their number 1 priority! Thanks so much guys for another pleasant experience with the Klaben Service Department! More

Needed an unexpected repair on one of my vehicles. Tyler got my vehicle in the shop and repaired in no time. I really appreciate his sense of urgency and I know I can always trust the team at Klaben. Thanks got my vehicle in the shop and repaired in no time. I really appreciate his sense of urgency and I know I can always trust the team at Klaben. Thanks Tyler! More

From the initial phone conversation to a follow up visit to see the automobile resulting in a purchase everyone involved was very professional. There was no high pressure sales tactics. Brandon Stahl was ve to see the automobile resulting in a purchase everyone involved was very professional. There was no high pressure sales tactics. Brandon Stahl was very personable and easy to talk to and work with. More