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Klaben Ford Lincoln

Kent, OH

5.0
14,814 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,814 reviews

December 19, 2020

We had a very nice experience, and Matt was very helpful in going over with me all the new things I had to learn with a new car. Thank you for your service More

by whipowheel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Garred
Feb 11, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 19, 2020

Found a way to squeeze me in for an oil change without an appointment. this was my first time at Quick Lane and it was a good experience. More

by drewhilyard91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson, Katy Rock
Feb 11, 2021 -

Klaben Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 19, 2020

As always, Klaben is the best of the best. This is my fourth vehicle with them and I continue to travel nearly 2.5 hours for the service and expertise Klaben provides. I cannot understate how incredible More

by alongevitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers, Andy Bellian
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 19, 2020

Excellent staff. Easy to work with and were very helpful for getting me what I wanted. I was looking for a ranger and ended up leaving with one. Thank you Klaben Ford! More

by Nick53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Miller, Brandon Stahl
Feb 11, 2021 -

Klaben Ford Lincoln responded

Thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 19, 2020

Had to be one of the best ( if not the best) truck buying experience I’ve ever had. It was a pleasure doing business with Chris V. More

by drgroth12
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! It is great to hear our Staff took such great care of you! We hope to see you here again!

December 19, 2020

I have dealt with Dave Mott and Klaben Ford Lincoln in my personal and professional career. Dave Mott is always very helpful and knowledgeable. I would recommend Dave Mott for all of your vehicle purchase More

by tv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mott
Feb 11, 2021 -

Klaben Ford Lincoln responded

Tv, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 18, 2020

Thank you for the professional service. Can definitely tell it is a family owned business. Would definitely recommend to family and friends who are looking for their next vehicle. More

by clb42873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Klaben Ford

December 18, 2020

The service department is staffed with courteous, friendly, responsive and efficient people. The environment is clean and the processes/procedures are well organized . I appreciate that specific ap More

by MHABOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes does a great job as the shuttle service driver.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 17, 2020

Great service. Mike is always helpful, efficient and trustworthy when it comes to making repairs and upgrades on my vehicle. Even though he is juggling lots of other clients, he always makes me feel li More

by m.ballinger
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Please let us know if there is ever anything else we can do for you! Safe travels!

December 17, 2020

Klaben service always does a great job! Kim Wolfram always takes care of my cars and does a first rate job, she handles everything with grace!! More

by LRJFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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