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Klaben Ford Lincoln
Kent, OH
13,534 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,534 reviews
August 20, 2019
Outstanding! Nate was great to work with. Nate made my wife and I feel like valued customers. He was ready for us when we came and he was genuine to us during the purchasing process. Nate made my wife and I feel like valued customers. He was ready for us when we came and he was genuine to us during the purchasing process. More
by illya
Employees Worked With
Nate Bryant
Helpful August 20, 2019
Had to go elsewhere!! Could not get my car in for an oil change in a reasonable amount of time so had to go elsewhere. Apparently your service department is too busy for c Could not get my car in for an oil change in a reasonable amount of time so had to go elsewhere. Apparently your service department is too busy for customers so I will be checking other places to get service done on my car. More
by VIOLET.SPAGNOLO
Verified CustomerAugust 19, 2019
My experience with Tim at the Ford Dealer was very efficient Tim was relying and efficiently carried out at a dealerships . My husband and I didn't have that long wait every thing move along smoothly and Tim was Tim was relying and efficiently carried out at a dealerships . My husband and I didn't have that long wait every thing move along smoothly and Tim was costumer friendly and polite . I wish every visit at a dealerships would carry out the way Tim as executive done his job. Thank you very much Tim.You nail it. More
by Rose Caddiell
Employees Worked With
August 18, 2019
Easy service The valet service makes service easy. The service performed was excellent. And my car was clean. I would recommend Klaben dealerships to all my friend The valet service makes service easy. The service performed was excellent. And my car was clean. I would recommend Klaben dealerships to all my friends. More
by LOISGRAY467
Employees Worked With
Mario Palomba
August 18, 2019
Customer is valued Everyone is cheerful, helpful, cooperative, acting with a united intent to ensure the customer attains what he came in for. They treat you as a frien Everyone is cheerful, helpful, cooperative, acting with a united intent to ensure the customer attains what he came in for. They treat you as a friend, even a member of the family, consequently with integrity and kindness. More
by docworthington
August 16, 2019
Friendly and Respectful They treat me like family everytime I go in to Klaben. Kind, friendly interactions took place from each Klaben representative from pulling in to the They treat me like family everytime I go in to Klaben. Kind, friendly interactions took place from each Klaben representative from pulling in to the parking lot, picking out a vehicle, negotiating a final price, meeting with finance - who went above and beyond, and finally jumping into my new vehicle. The teamwork and customer service displayed at Klaben was phenomenal! More
by FORTINL77
Employees Worked With
Jeff Tetreault, Matt Moyers, Denise Miller
August 16, 2019
Awesome! Kim Wolfram is always awesome! None better. She schedules my appointments in a timely manner and is precise in what steps will be taken to correct my Kim Wolfram is always awesome! None better. She schedules my appointments in a timely manner and is precise in what steps will be taken to correct my service issue. Klaben is fortunate to have Kim! More
by J3BRUNO
Employees Worked With
August 16, 2019
Very Satisfied !! Very satisfied with the work at Klaben Ford / Quick Lane. I had the Works Package done and was happy with the results. I would recommend Klaben Ford Very satisfied with the work at Klaben Ford / Quick Lane. I had the Works Package done and was happy with the results. I would recommend Klaben Ford and Quick Lane. More
by Not a Happy Customer
Employees Worked With
Brian Thompson
August 16, 2019
Drop off for Progressive Estimate Was greeted and presented to necessary contact momentarily after entering facility. Mr. Workman told me what to expect and answered my questions. Was Was greeted and presented to necessary contact momentarily after entering facility. Mr. Workman told me what to expect and answered my questions. Was courteous and efficient.. More
by terrilea7
Employees Worked With
Steve Workman
August 16, 2019
Go to Klaben!!!! Mario was great and the service was great. I would highly recommend Klaben. From sales to service department i have never been disappointed,. Will a Mario was great and the service was great. I would highly recommend Klaben. From sales to service department i have never been disappointed,. Will always go to Klaben for my automobile needs. Keep up the great work!!!! More
by Tammy C
Employees Worked With
Mario Palomba
