Klaben Ford Lincoln

Professionalism and Care We can't thank Doug Carter and Louis enough for the professionalism and care that they extended to my wife and me. Often when you are purchasing a new We can't thank Doug Carter and Louis enough for the professionalism and care that they extended to my wife and me. Often when you are purchasing a new vehicle there is kind pain and anxiety that goes along with it. It has been my experience in the past, that the dealership doesn't really care about the person, they just want to make that sale and move on to the next mark. Not with Klaben Ford Lincoln. We extend our sincere thanks and appreciation for the humanity shown by Doug, Louis and the entire Klaben family. We will certainly share our experience with family and friends. Warmest regards, William & Renee' Vason More

Professional and trustworthy I have worked with Doug Carter for the last 3 or 4 car leases or purchases. He has also been very friendly, trustworthy and professional. Thanks Dou I have worked with Doug Carter for the last 3 or 4 car leases or purchases. He has also been very friendly, trustworthy and professional. Thanks Doug. More

Only place to buy a car! Everyone was friendly and helpful. Louis had everything ready when I got to Klaben Ford. My new Escape was clean and ready to go. Denise had all of th Everyone was friendly and helpful. Louis had everything ready when I got to Klaben Ford. My new Escape was clean and ready to go. Denise had all of the paperwork done. Best place ever! More

The Best Ever I cannot say enough how great my experience is with Klaben. I had to buy car no. 25 from them, and Terry took me through the process and made it eas I cannot say enough how great my experience is with Klaben. I had to buy car no. 25 from them, and Terry took me through the process and made it easy for me. He listens to your needs and wants, and does not try to oversell you. He works really in your best interest. I do appreciate him getting me what I want, but fitting my budget. I appreciate him being very honest with me. A great group to work with from the start to the finish. We feel like family here. If you want honesty, no pressure and something nice for your budget I recommend Terry Baughman! More

fantastic service every one was caring about not only about the great job they performed but also kept me up to date on how the service was going. Nick was a bib part o every one was caring about not only about the great job they performed but also kept me up to date on how the service was going. Nick was a bib part of that. Thank you I will be seeing you when my lease is up . More

Pleasant Easy to talk to explained things well. Took care of issues as they came up. Would recommend this dealership to others. Pleasant experience. Very frien Easy to talk to explained things well. Took care of issues as they came up. Would recommend this dealership to others. Pleasant experience. Very friendly More

Excellent Service & Communications After dealing with an intermittent transmission issue for quite sometime and repeated attempts to verify the issue with the service department, Tom wa After dealing with an intermittent transmission issue for quite sometime and repeated attempts to verify the issue with the service department, Tom was able to verify the problem on the latest attempt. Once identified, he promptly placed my truck in the care of the service department hands and kept me informed during the week it was being fixed. When completed, Tom made sure that everything was up to his satisfaction before releasing the truck to me. Since my truck was under an extended warranty, there was a small very reasonable deductible which I was pleasantly surprised with. Upon picking up my truck, I had found that they filled my gas tank, hand washed and cleaned the interior of my truck. I'll be honest, this was some of the best service I have received in a while. Kudos's to Tom and the rest of the team! More

Waiting time appropriate, snacks not replenished Will come again, although it is out of the way. I have a dealership less than 2 miles away, but I have some kind of rewards program that is not honore Will come again, although it is out of the way. I have a dealership less than 2 miles away, but I have some kind of rewards program that is not honored at that location. More

Had a wonderful experience. Everyone is always so pleasant every time we are there. Not to mention that Doug Cater is one of our favorites. We love our new car. pleasant every time we are there. Not to mention that Doug Cater is one of our favorites. We love our new car. More