Klaben Ford Lincoln

Felt like family Joe is amazing sales person, honest and always availabel to amswer questions evem after he sold me my last two cars. Andy is just as amazing. Joe is amazing sales person, honest and always availabel to amswer questions evem after he sold me my last two cars. Andy is just as amazing. More

Superior and classy customer service with Chris Moldas. As always, Chris Moldas delivered great service to me. That's why I continue to come back to Klaben. Chris has leased/sold me my cars since mid 1990 As always, Chris Moldas delivered great service to me. That's why I continue to come back to Klaben. Chris has leased/sold me my cars since mid 1990's. Sebring/Jeep (3-4), Focus and now a Fusion. I will continue to come back to Klaben and Chris. All the other sales people and Christine were very attentive and professional. Quality service. More

Incredibly smooth ride-- and not just the car! I hadn't gone car-shopping in over fifteen years and was really apprehensive, not to mention pretty much clueless about how things are done now. I lef I hadn't gone car-shopping in over fifteen years and was really apprehensive, not to mention pretty much clueless about how things are done now. I left a confusing message with Klaben's finance department, to which Louis Polos promptly (and bravely) responded. Within minutes I had a much better understanding of what to expect, not to mention better financing than the pre-approval I'd been given from another source. Louis also emailed me a picture of a car he thought I might like, which turned out to be exactly what I wanted and within my price range. Thanks to Louis, the rest of the process was a piece of cake, and I drove my new car home later that same day. Louis was well-prepared, knowledgeable, and went out of his way to make things easy and stress-free. Branden Johnson did a fabulous job of showing how to use the new (to me) features of the car, plus he's a darned good photographer! All in all, a great experience. Wish I could give ten stars! More

Nice Experience I am not a fan of car dealers but this experience I had on purchasing my certified truck at Klaben Ford in Kent, was extremely satisfying experience a I am not a fan of car dealers but this experience I had on purchasing my certified truck at Klaben Ford in Kent, was extremely satisfying experience and my sales associate JT was and absolute pleasure to deal with and also dealing with Kristine Klaben was also very enjoyable and absolutely no pressure what so ever. will definitely go back when another vehicle is needed. More

Love the Fusions This is the 3td Fusion we have leased from Dan Peters at Klaben Ford. Staff is very friendly, courteous and professional. No high pressure sales pitc This is the 3td Fusion we have leased from Dan Peters at Klaben Ford. Staff is very friendly, courteous and professional. No high pressure sales pitch I've gotten at other dealerships More

Yay!!! JT was very helpful and understanding with the entire process. He really cares about his customers. The facility was very clean and my new car is exac JT was very helpful and understanding with the entire process. He really cares about his customers. The facility was very clean and my new car is exactly what I wanted!! More

Professional and friendly service My entire experience with Klaben was nothing but "5 star" service. From the sales people to the finance group, I can't say enough about how helpful an My entire experience with Klaben was nothing but "5 star" service. From the sales people to the finance group, I can't say enough about how helpful and approachable everyone at Klaben was. More

Klaben, a neighborhood plus. OK, here's the jingle: Klaben, we're closer than you think! So, as I have stated, I would definitely recommend buying a vehicle from Klaben. Why? OK, here's the jingle: Klaben, we're closer than you think! So, as I have stated, I would definitely recommend buying a vehicle from Klaben. Why? Because they are not only close (who wants to drive to a Cleveland suburb to buy a car) but they are also concerned - truly, it seems - about customer satisfaction! My salesman, Luke Cornish, was a very pleasant man, very kind and very personable. I got a satisfactory amount for my trade-in, got a brand new vehicle and drove away a happy person. Luke (no relation to the actress Abbey Cornish, I know because I asked!) had a kind way of helping the transaction to be a happy, pain-free experience. I took my dog with me, and she was allowed into the dealership, which I really liked, and ran around the entire showroom! I wanted her with me, it was going to be her vehicle, too. She loves our new vehicle, in spite of picking a car out in the showroom! I appreciated Klaben allowing her in, and letting her stay while I did my business. Go to Klaben for the way you deserve to be taken care of, for a smooth transaction and for total customer satisfaction! More

Excellent service found Car of my dream I have been looking for months on line for a 2017 Lincoln MKZ and found one on line located at Klaben Ford Lincoln, so I sent out an email. Louis Polo I have been looking for months on line for a 2017 Lincoln MKZ and found one on line located at Klaben Ford Lincoln, so I sent out an email. Louis Polos replied that the car had been sold, but gave me an option and pictures, price, mileage of one in stock. After looking at that car, I really liked it better than the one I had inquired about. So a few phone calls with Louis a deal was made and most of paper work done by email and fax. Picked the car up the next day. Everyone at Klaben was so friendly and helpful. I am so pleased with this purchase and will contact them again when I'm ready for another vehicle. More

Great service I always take my cars to Klaben. I have confidence in Mike. He makes me feel comfortable when I come in. If you want a great service experience see Mi I always take my cars to Klaben. I have confidence in Mike. He makes me feel comfortable when I come in. If you want a great service experience see Mike! More