
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Above and Beyond Service My experience with Chris Volk and Klaben Ford was awesome. Chris responded to my inquiry on car gurus on Sunday of Labor Day week-end. Got us in to se My experience with Chris Volk and Klaben Ford was awesome. Chris responded to my inquiry on car gurus on Sunday of Labor Day week-end. Got us in to see the car we inquired on over the week-end. He took our trade in and matched value from the dealer where it sat in their service dept ...all this from only pictures of car and description of problem. Klaben paid to tow our trade in 45 min away. They kept their word on trade in value. When I went to pick up car I was dropped off by a co-worker who lived close by. There was an issue on how car was to be titled...I wanted it in my son's name...Klaben got me a rental car so I could get home and come back another day with the proper documents needed....again did not charge me for the rental. They just figured out how to get it done. Chris also cleaned out our trade in as we left a few valuable things in it that I would not have remembered had he of not made the effort to search the car very well. We got a nice car and 1.9% interest rate. We were very pleased with their service and feel they went above and beyond to earn our business. I highly recommend Chris Volk in sales and Klaben Ford. More

Great service from Chris with 2 new vehicles same day. This is my 3rd truck with Klaben and will continue to go back. Great group of people very friendly with 2 new vehicles same day. This is my 3rd truck with Klaben and will continue to go back. Great group of people very friendly More

Great Experience Great experience all the way around. Branden the sales guy was wonderful. He knew his stuff about the cars. Had to drive quite a ways to purchase but Great experience all the way around. Branden the sales guy was wonderful. He knew his stuff about the cars. Had to drive quite a ways to purchase but it was well worth it Denise in finance was very pleasant to work with thanks again we will definitely come back!! More
A very good service department solved a very difficult probl Tom Alcorn and his staff worked very hard at solving a very unique problem I was having with my 2018 Ford Explorer. As the problem was being worked on Tom Alcorn and his staff worked very hard at solving a very unique problem I was having with my 2018 Ford Explorer. As the problem was being worked on Tom and Mario kept me advised as to how things were progressing.. The problem is now resolved. Thank you Guys. More

The best Could have asked for better customer service. Everyone was so helpful. Would recommend to anyone. Third car bought from them. Won’t go to anyone else. Could have asked for better customer service. Everyone was so helpful. Would recommend to anyone. Third car bought from them. Won’t go to anyone else. More
Friendly and stress free This is the fourth vehicle we purchased from Klaben Ford and the third one from Mike Cooney. Mike takes all the stress out of shopping and zero pressu This is the fourth vehicle we purchased from Klaben Ford and the third one from Mike Cooney. Mike takes all the stress out of shopping and zero pressure. I wouldn't buy my Ford anywhere else. Also, Denise was very organized, knowledgeable and friendly closing the finance end of the deal. More
Even though they were very busy - got in and out quickly! Got in without having to wait and as usual very helpful and friendly service. They always keep us informed of any recalls that there may be on the ve Got in without having to wait and as usual very helpful and friendly service. They always keep us informed of any recalls that there may be on the vehicle, which is very helpful. More
Quick, easy and friendly Recently bought a car that need a recall completed. It only took 45 minutes for them to complete the job and I was on my way. They have always been g Recently bought a car that need a recall completed. It only took 45 minutes for them to complete the job and I was on my way. They have always been great with service! More
Excellence!!! If you need a car, new or used, these are the people you need to see! They don't push to sell you just any car, they want to get you into a car that If you need a car, new or used, these are the people you need to see! They don't push to sell you just any car, they want to get you into a car that YOU want. Bob and CJ were terrific! More
buying my new truck when i came in looking for a truck C.J.Wright was ready to help he was very courteous and explained all my questions and their were a lot of questions when i came in looking for a truck C.J.Wright was ready to help he was very courteous and explained all my questions and their were a lot of questions he helped me start to finish More