
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Impressive The sales person Luis was already ready with my car when I came in to the office. The car was immaculate and he took his time showing me how to work e The sales person Luis was already ready with my car when I came in to the office. The car was immaculate and he took his time showing me how to work everything inside the car, even tho you were closed. There was no high pressure on any part of the deal, and everyone kept checking to see if I was satisfied with what i was getting. I loved the family atmosphere with the dogs, They even took the time to talk with me about them too! Over all I was so happy with my experience. I'll be getting my next car from you! More

Good service Louis helped me get the truck I’ve always wanted at a fair deal. Would recommend anyone looking to buy to contact Louis! Good service Louis helped me get the truck I’ve always wanted at a fair deal. Would recommend anyone looking to buy to contact Louis! Good service More
Outstanding service Working with Doug Carter was such a pleasure. He was very thorough with us and explained everything step by step. By our second visit he already had Working with Doug Carter was such a pleasure. He was very thorough with us and explained everything step by step. By our second visit he already had the perfect car picked out for us. Christine was also great. Most times you dread doing the paperwork portion of buying a car but she made it fast and painless. Thank you both for a great experience. More

Extreme Personalized service My salesman really listened to my wants and needs and found exactly what I was looking for. Thank you Dan Peters for your time and effort! My salesman really listened to my wants and needs and found exactly what I was looking for. Thank you Dan Peters for your time and effort! More
Very satisfied The best service I’ve ever had. Very nice people great customer service and very thoughtful. I’ve used this service department for 7yrs. Thank you The best service I’ve ever had. Very nice people great customer service and very thoughtful. I’ve used this service department for 7yrs. Thank you klaben your the best. More
Personalized service around my schedule, even on a hweekend! I came without an appointment on Memorial Day weekend. Management was able to accurately tell me when they would get to my car and (if all went well) I came without an appointment on Memorial Day weekend. Management was able to accurately tell me when they would get to my car and (if all went well), when they would be finished. The work was completed on time, professionally, and efficiently! More
Warranty service The service department, with Brandon, got my vehicle in for warranty service on less than a day's notice and provided me with information on the probl The service department, with Brandon, got my vehicle in for warranty service on less than a day's notice and provided me with information on the problem shortly thereafter. I was advised that it would take some time to get the job completed and was offered a loaner car in the meantime, and I declined because I have a second car at home. They did provide me a ride to home after I left the car and to the dealership when the car was ready to be picked up. I particularly appreciate Brandon's help in all of this. In addition, both courtesy drivers were fine, buy I particularly appreciated Bobby because he was very talkative, interested, and friendly, and hope you can find a continuing job for him. More
Service and detailing Mike is always friendly and smiling, and does a terrific job in taking care of me! Artie detailed my vehicle inside and outside and i couldnt be happi Mike is always friendly and smiling, and does a terrific job in taking care of me! Artie detailed my vehicle inside and outside and i couldnt be happier with his work! Both men did an excellent job!! More
Expeditious service Called ahead and made an appointment for a recent recall on my 2015 Ford Fusion. Car was pulled around moments after checking in and the service was p Called ahead and made an appointment for a recent recall on my 2015 Ford Fusion. Car was pulled around moments after checking in and the service was performed in a very timely fashion. Extremely pleased with my service. More
Klaben Ford Lincoln Mona Crooks is the most knowledgeable and helpful as well as friendly employee I have ever encountered at a dealership. Appointments are made immediat Mona Crooks is the most knowledgeable and helpful as well as friendly employee I have ever encountered at a dealership. Appointments are made immediately. When there, I am in and out at an expedient pace. And am very satisfied with the whole experience at Klaben. More