Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My first car from Klaben. Tim really took the time to go over the car with me and broke down the warranty as well. He let me walk around look at what I wanted instead of tryin Tim really took the time to go over the car with me and broke down the warranty as well. He let me walk around look at what I wanted instead of trying to pick the car for me like they would at other dealerships. Over all I have no complaints about my visit and will come back next time I'm looking for my next car. More
Matt was an amazing salesman Matt Moyers was a great salesman get answered my questions and concerns without hesitation. The process was quick and non painful. I will deffinetly Matt Moyers was a great salesman get answered my questions and concerns without hesitation. The process was quick and non painful. I will deffinetly tell people about my great experience at klabe. The staff was very friendly as well. I think Matt deserves a raise. Thank you klaben for a great experience More
servicing and front brake replacement I was happy with the service work that was done. I was disappointed with the quality of the Motorcraft brake pads that were first installed on the ca I was happy with the service work that was done. I was disappointed with the quality of the Motorcraft brake pads that were first installed on the car. The set must have been defective for the start. More
Wonderful Experience!! Meeting and working with Jeff was the best experience I have ever had purchasing a car. Jeff takes great care making sure you understand everything. Meeting and working with Jeff was the best experience I have ever had purchasing a car. Jeff takes great care making sure you understand everything. Very knowledgeable and helpful making the whole experience a pleasure. Thanks Jeff! More
Great Service My service was quick and hassle free! I was on a timeline and needed my service done ASAP, they were able to work the schedule around to meet my needs My service was quick and hassle free! I was on a timeline and needed my service done ASAP, they were able to work the schedule around to meet my needs. I would recommend this service place to anyone! More
Fiendly, helpful Employees Everyone at Klaben is so supportive and helpful to everyone, always as the saying goes " Service with a Smile....Can always figure a way to make sure Everyone at Klaben is so supportive and helpful to everyone, always as the saying goes " Service with a Smile....Can always figure a way to make sure you are taken care of. More
Good friendly sevice Fast and friendly service ! Mona Crooksis is always out going and helpful! I just enjoy the experience of bringing my car in for service because I 'm Fast and friendly service ! Mona Crooksis is always out going and helpful! I just enjoy the experience of bringing my car in for service because I 'm waited on as soon as I drive in, and if Mona is busy with a customer someone else will start to check the fluids and tires on my car to help keep things running smoothly !!!! More
A Wish Fulfiled I just today bought my "Dream Car". My friend and I had made plans to purchase a Ford Mustang. I wanted a convertible, he relented. However, after I just today bought my "Dream Car". My friend and I had made plans to purchase a Ford Mustang. I wanted a convertible, he relented. However, after several illnesses and eventual death, I had laid that dream to rest. This summer, Doug Carter (personal friend and my car person) called me to tell me of a Mustang Convertible in the showroom that had been discounted. I stopped in to take a look, and after crunching numbers, I found that the lease payments would be too expensive. In early August while having an oil change on my Ford Fusion, I was shocked to see the car still there. I did a little daydreaming and walked away. Last Friday, I went to see Doug and bought the car, but did not pick it up until today. I love my car. More importantly, I appreciate the advise and professionalism of my salesman and friend. No high pressure at any part of this journey. Everything was explained to me, and all my questions were answered. I expected to be at the dealership for most of the morning, but Doug had everything all filled out and ready to go. In a little over an hour, I was on the road. Thank you, Doug, for the excellent service and support all along the way in this transaction. See you in December to work on a lease for my Fusion. Thanks so much. More
Brake replacement service On 7/27 my front brakes andctotors were replaced. I drove my car and found the brakes to be soft and had to press harder than normal to make the brake On 7/27 my front brakes andctotors were replaced. I drove my car and found the brakes to be soft and had to press harder than normal to make the brakes work. Within a few days after, my brakes started to make a grinding noise. On 8/8 I had my car back in the shop. The brake pins on the right side were put in backwards. My service center rep Mike Brandvold was very good and explained the situation. My concern is how much damage had been done to New brake pads and rotors. Mike assured me there was no damage. I will monitor the brakes for wear compared to he left. I have had all service to my car done by Klaben and am loyal to Ford. but I am not satisfied with the mechanical service on my brakes. My service center ratings below reflect this incident only. More
Roscoe! Roscoe came to the rescue! I was in need of a new car that fit my situation and Klaben made it happen. They are honest and straight forward. They don' Roscoe came to the rescue! I was in need of a new car that fit my situation and Klaben made it happen. They are honest and straight forward. They don't waste your time. If you're not going to Klaben in Kent you're doing it wrong. Ask for my man Roscoe, he will get you set up!! More