Klaben Ford Lincoln

Great Service Took my car in for an oil change, tire rotation, and 38 point inspection. The appointment ended up taking quite a bit longer than expected but when th Took my car in for an oil change, tire rotation, and 38 point inspection. The appointment ended up taking quite a bit longer than expected but when the service manager, Sean Bradford, learned this from Mona, he immediately said the appointment was covered. Even though I offered to pay a few times he not accept payment from me and he also included new wiper blades. This service department is all about taking great care of their customers! More

Awesome service Great service very knowledgeable service techs very helpful and friendly mike in service department is so great and very easy to work with so i would Great service very knowledgeable service techs very helpful and friendly mike in service department is so great and very easy to work with so i would highly recommend klaben service department More

Our day with Dave. We have dealt with klaben ford and Dave Mott for 25years Dave has always worked very hard to put us into a nice vehicle within our budget. He spent l We have dealt with klaben ford and Dave Mott for 25years Dave has always worked very hard to put us into a nice vehicle within our budget. He spent lot of time with us going over options and makes you feel special and comfortable. He is great. More

Kim Wolfrom Needing my car for sales I do not have time to waste. This dealership has great customer service! Kim in particular has my back on any service and sup Needing my car for sales I do not have time to waste. This dealership has great customer service! Kim in particular has my back on any service and supports getting me going every time. Good customer service "now a days".....What a great idea!!! More

Hassle free service Klaben Ford goes above and beyond helping their customers. I don’t own a Ford, but they still took the time to look at my Volvo and repair it. Brandon Klaben Ford goes above and beyond helping their customers. I don’t own a Ford, but they still took the time to look at my Volvo and repair it. Brandon, my service advisor, is extremely helpful and makes the entire process painless. He make sure you understand what is wrong with your car and the steps they are going to take to fix it. I highly recommend going to see them for any of your cars needs! More

Ease of appointment and service We got in quickly and serviced immediately. The service rep, Carli, was especially helpful in getting us in and out of Klaben's service garage. I w We got in quickly and serviced immediately. The service rep, Carli, was especially helpful in getting us in and out of Klaben's service garage. I will continue to have all the work on my 2017 Escape done here. More

Big nail in tire! Saturday morning going to store & find my low tire pressure light goes off & I have bridal shower to go to up in Parma! So I go to put air in tire & p Saturday morning going to store & find my low tire pressure light goes off & I have bridal shower to go to up in Parma! So I go to put air in tire & pressure is down to 15 lbs & I see huge nail in tire...ugh! So I call up & Tom gets right on it & says to bring car in & they will get it all taken care of. Since tread was pretty worn anyways, he gets me 2 new tires for the back & I'm all set to go! Amazing service! More

Collision repair The body shop at Klaben ford are the best. The process was seamless. From checking in the car to picking it up after the repair. Nick was very nice The body shop at Klaben ford are the best. The process was seamless. From checking in the car to picking it up after the repair. Nick was very nice and a total professional. We will definitely recommend Klaben to our family and friends. More

Terrific experience! I had my new-to-me car one month when a hit-and-run driver rear-ended me at a stoplight. Besides being upset, I was also dreading having to deal with I had my new-to-me car one month when a hit-and-run driver rear-ended me at a stoplight. Besides being upset, I was also dreading having to deal with the insurance and repair process. From the moment I called the Klaben body shop in Kent and spoke to Steve Workman about coming in for an estimate, I knew I was in good hands. Once I came in he gave me an overview of how the claims and repair process worked, then pretty much took over all the things I'd been worried about. (I think this was the first time I relaxed since before the hit-and-run!) The repairs were completed sooner than I'd expected, and the work itself was fantastic--you can't tell the car was ever damaged. Many, many thanks! More