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Klaben Ford Lincoln
Kent, OH
14,816 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,816 reviews
April 06, 2018
routine oil change and tire rotation Mike V is my assigned service rep. We get along great. He is always helpful and manages to squeeze me in early on Saturdays when they are booked. Fa Mike V is my assigned service rep. We get along great. He is always helpful and manages to squeeze me in early on Saturdays when they are booked. Fantastic guy. More
by MAHORAK
Verified Customer
April 06, 2018
Mona!!! Always an amazing experience whenever Mona is my service advisor, extremely efficient and knowledgeable! By the time I returned home from dropping of Always an amazing experience whenever Mona is my service advisor, extremely efficient and knowledgeable! By the time I returned home from dropping off my car for service it was done! More
by Darkreyule
April 05, 2018
Great Service!!! Awesome experience and work performed was superior!!! Price paid was exceptional and so glad to have everything back to normal again!!! Service with Awesome experience and work performed was superior!!! Price paid was exceptional and so glad to have everything back to normal again!!! Service with a smile as usual!!! More
by SILVERT48
Employees Worked With
April 05, 2018
Excellent Sells Dept I think I’ve found my new dealership home. My Sale Rep., Doug Beavers, and my Finance Rep, Jennifer, was the best! They were very nice & very knowled I think I’ve found my new dealership home. My Sale Rep., Doug Beavers, and my Finance Rep, Jennifer, was the best! They were very nice & very knowledgeable. Doug did everything necessary to make me & my Father’s experience there delightful. Best of all, I was able to get my new car with everything I wanted and then some! More
by FWill
Employees Worked With
Doug Beavers
April 05, 2018
Satisfied again I want to thank Doug Carter and Christine for another wonderful leasing experience. I had just had surgery and they had everything ready to go for me. I want to thank Doug Carter and Christine for another wonderful leasing experience. I had just had surgery and they had everything ready to go for me. Doug had heard me say I didn’t like driving in the snow and he showed me an ecosport with 4 wheel drive. I have had it just a few days and I love it. Thank you both! More
by Michelle123
April 05, 2018
Great first time buying experience at Klaben! My parents have been longtime customers of Klaben and after my first experience here I can see why. Great customer service and ease of buy. My parents have been longtime customers of Klaben and after my first experience here I can see why. Great customer service and ease of buy. More
by Lauren.ilenin
April 05, 2018
Satisfied with car and klaben in general I am highly satisfied with the work done here to help me get a new car!! From the workers to the car itself. They’re awesome I am highly satisfied with the work done here to help me get a new car!! From the workers to the car itself. They’re awesome More
by gretta16
Employees Worked With
Branden Johnson, Stephen Board
April 05, 2018
Like None Other!!!! I absolutely love Klaben! They have always treated my family well and taken care of any issues I’ve ran into over the years. I would recommend to anyo I absolutely love Klaben! They have always treated my family well and taken care of any issues I’ve ran into over the years. I would recommend to anyone More
by Epyon
April 04, 2018
Service The service was easy to schedule with loaner vehicle. Diagnosis and work was thorough. I have zero complaints about service department. Only issue I h The service was easy to schedule with loaner vehicle. Diagnosis and work was thorough. I have zero complaints about service department. Only issue I have had with my mkz is the need for service 2x in 3 months. Being a certified vehicle. More
by the.giffords
April 04, 2018
Great Purchasing Experience We came back to Klaben to purchase another truck. Louis was our sales person and he was fantastic! Very responsive and helpful during the process as w We came back to Klaben to purchase another truck. Louis was our sales person and he was fantastic! Very responsive and helpful during the process as we went through all of our options. More
by Truck18
