Klaben Ford Lincoln

Great Service Department It is always a positive experience working with my tech advisor, Joe French. He is knowledgeable, professional, and thorough. Teamed up with a certi It is always a positive experience working with my tech advisor, Joe French. He is knowledgeable, professional, and thorough. Teamed up with a certified service department I always have the confidence that I will receive the best possible care of my vehicle. More

Lincoln MKC-Nick Schrader Nick Schrader provided the best customer service and follow-up in a quick & seamless manner! We highly recommend purchasing or leasing a vehicle from Nick Schrader provided the best customer service and follow-up in a quick & seamless manner! We highly recommend purchasing or leasing a vehicle from this Klaben location. Thank you very much Nick! More

Great Salesman I have bought several new cars over the years and this was the most pleasant experience yet. The salesman, Mike Cooney, was very knowledgeable and fri I have bought several new cars over the years and this was the most pleasant experience yet. The salesman, Mike Cooney, was very knowledgeable and friendly to work with. I told him what I was looking for and how much I would spend. He ended up selling me a 2017 Ford Escape. My wife and I are very happy with it. I would definitely buy another car from Mike. More

Best Certified New Car “JT” and Mike are autstanding professionals at Klaben Lincoln in Kent. They worked together to make our car purchase a quick and efficient process. J “JT” and Mike are autstanding professionals at Klaben Lincoln in Kent. They worked together to make our car purchase a quick and efficient process. JT coordinated our being able to take an extended test drive “4 hrs”. Enough time to enjoy the MKX’s fabulous features. Mike provided the expert tutoring with all the technical capabilities of the MKX. They made this endeavor a pleasurable experience. Many thanks! More

Car purchase My wife and I have recently moved to the states and was in search of a car. After visiting a number of dealerships I found the professionalism and cus My wife and I have recently moved to the states and was in search of a car. After visiting a number of dealerships I found the professionalism and customer service of Klaben was very excellent. They focused on our needs and took he time to walk us through the process without the feeling of pressure of buying their vehicle just to make a sale. Overall a very good experience More

My bad day... that got better I had a service appointment on Monday the night before my phone decided to die. I gaff phone calls too make and stuff on the internet to look up. I I had a service appointment on Monday the night before my phone decided to die. I gaff phone calls too make and stuff on the internet to look up. I got to the service center and Kyle checked me in, to my surprise the waiting area had everything I lacked... phone and internet.. my day went from bad to better. The service that was done on my car was phenomenal. It didn't take long and everyone was super amazing. More

Fantastic Customer Service I cannot express how happy we are not only with Klaben Ford but also the salesman Nick. I truly feel like he bent over backwards for us, and made purc I cannot express how happy we are not only with Klaben Ford but also the salesman Nick. I truly feel like he bent over backwards for us, and made purchasing this vehicle a breeze. I’d recommend everyone I know to come see Nick. More

Matt Did Great!! Thanks to a Matt Moyer I got the car of my dreams. I found the Lincoln I wanted sitting on the showroom floor but someone else bought it before I cou Thanks to a Matt Moyer I got the car of my dreams. I found the Lincoln I wanted sitting on the showroom floor but someone else bought it before I could say yes. Matt went above and beyond to locate the exact MKZ which was out of state. Within a day he had the car in Kent. I have purchased lots of cars but this is the finest I've ever owned. I have also dealt with numerous salesmen but none more personable or caring than Matt. Klaben Ford/Lincoln has a great salesman in Matt Moyer. More

Buying new, used or lease? J.T. Did a great job showing us all our options. We looked into buying new or used, but ended up leasing a 2017 Ford Escape. J.T. Did a great job showing us all our options. We looked into buying new or used, but ended up leasing a 2017 Ford Escape. More

Still want my engine hesitation found and corrected. Please. After numerios attempts at finding and correcting the hesitating of the engine after sharp turning right or left. Other then that the service has bee After numerios attempts at finding and correcting the hesitating of the engine after sharp turning right or left. Other then that the service has been great. But this condition has been very annoying. More