Klaben Ford Lincoln

Good dealership with great employee! I live in Kent and decided to give Klaben a chance at finding a very specific truck. Doug Beavers was very helpful in locating it for me as I was v I live in Kent and decided to give Klaben a chance at finding a very specific truck. Doug Beavers was very helpful in locating it for me as I was very particular. He found it even though there was only one in the country. When the truck arrived he went through to make sure I was comfortable with all the changes the 2018 model had from the 2015. He didn’t assume that just because I was younger I will understand all the new changes. He also set up the ford pass app for me, even though ford makes a pretty useless app, takes forever to load. More

Helpful & friendly Have been here several times. Everyone is very friendly & explains what is being done. When needed they have taken me home. I really appreciate them w Have been here several times. Everyone is very friendly & explains what is being done. When needed they have taken me home. I really appreciate them washing my car at the end of service. More

Great job! I was nearby the dealership when my car had issues. I pulled in and they helped me right away. I was given a loaner and was out the door within the I was nearby the dealership when my car had issues. I pulled in and they helped me right away. I was given a loaner and was out the door within the hour. My car was repaired and ready for pick up early the next morning. Kudos to fast response and repairs. More

An amazing day ⭐️ Chris Volk greeted me with a smile & a handshake 😁 promptly at 9am for our meeting to find me a vehicle that would fit my needs. He took the time to Chris Volk greeted me with a smile & a handshake 😁 promptly at 9am for our meeting to find me a vehicle that would fit my needs. He took the time to gather all the specifics of my driving needs and found the perfect car for me! I can’t say enough about my experience with Chris & Klaben. Thank you Chris! I’ll be back when the time arises!😁 More

Awesome as always !! You have to see Chris Moldas! Third car from him awesome experience ! Super friendly dealership and will be back ! I have sent friends there as well t You have to see Chris Moldas! Third car from him awesome experience ! Super friendly dealership and will be back ! I have sent friends there as well that we’re more than pleased! No hassle or nagging at this place. Shop here first! More

Excellent service. Excellent service and waiting area. We had an great truck buying experience at Klaben. And, continue to have great service from them too. The buying experience was so easy and be smooth. We had an great truck buying experience at Klaben. And, continue to have great service from them too. The buying experience was so easy and be smooth. I wouldn't go anywhere else for my next vehicle purchase. I continue to take my truck in for service. I trust them. They are very professional, helpful and friendly. More

Best Car Buying Experience Ever!! Buying a new car is stressful, for everyone. This is not my first new car, I have bought many over the course of 20 years and in several different sta Buying a new car is stressful, for everyone. This is not my first new car, I have bought many over the course of 20 years and in several different states. I have never had a more wonderful experience buying a car than I did at Klaben Ford. Don Batten and Dave Mott not only made the process stress-free but enjoyable. They put all my nerves at ease. I felt like family when I was there. Both worked hard to get me in my dream car at payments I can afford. I never once felt pressured to purchase something I wasn’t comfortable with. I have heard so many stories of other dealerships setting people up to fail so they can make a dollar with low trade in values, outrageous interest rates and hidden fees and dangerous fine print. I felt confident that Don, Dave and Rich Klaben were fair and looking out for my best interest. I never had to guess if I was getting the best deal because they were 100% transparent with everything that was going on. They listened to what I had to say, my concerns and what I wanted, and then worked hard to make it happen. I will be sending everyone I know to Klaben because buying a new car should be exciting not stressful. If you go to Klaben, you can rest assured you are doing the right thing; they will never steer you wrong! More

Excellent Service, Communication and Commitment! I have a 2014 F-150 FX4 which I had brought into Klaben for some upgrades. The service was above and beyond what I expected. The Service manager and c I have a 2014 F-150 FX4 which I had brought into Klaben for some upgrades. The service was above and beyond what I expected. The Service manager and coordinator answered all my questions and kept me informed through the entire process. The end result, I am very satisfied with the service! More

Outstanding!! As a previous BMW/Mercedes owner, I've grown accustomed to receiving excellent service. Albeit, it comes with a heavy price tag. As a new Ford owner As a previous BMW/Mercedes owner, I've grown accustomed to receiving excellent service. Albeit, it comes with a heavy price tag. As a new Ford owner, to say I'm very pleased with the level of service I recently received at the Klaben service center is a gross understatement. The quality of service in conjunction with the service center amenities such as free shuttle service, WiFi, computer work stations, snacks & beverages, etc. ranks them right on par with BMW and Mercedes. But more importantly, I'm getting the same high level of quality service at literally 1/2 the cost. I couldn't be happier with my new Ford and the service department that maintains it. It's evident to me the product is great, the service is outstanding and the customer really is #1 at Klaben. More