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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,092 Reviews

1,092 Reviews of Klaben Ford Lincoln of Warren - Service Center

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September 04, 2025

Mike Urbania and the service dept are great! Very professional and courteous. Always get the job done right More

by LBYazbek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

I have always been treated wonderful . I like the service and I trust them always . More

by msaremid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Great customer service and done in a very timely manner. Would recommend Klaben Customer Service Heads and Shoulders above the rest!! ALWAYS!! More

by Ford ManF150 Robert C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Vince Zingaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Michael Klaben provides excellent service after the sale of buying a vehicle. Service is a priority to me when buying a new vehicle. Michael is very good at providing my desired expectations. More

by Pompelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Great dealership that will take care of you. Highly recommended and worth the service and time. More

by ejavenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

The service advisor was decent, but the technicians did not put effort into their inspection when completing the works oil change. They reported I needed front brakes soon, and back rotors had some pitting More

by Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niall McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Klaben Ford Lincoln of Warren responded

Ward - Thank you for taking the time to complete a review of our company. We value your feedback and take all comments, positive and negative, very seriously. We apologize for the poor experience you have shared. We did not provide complete and accurate information relating to the brake service needed on your vehicle. We failed. No excuses. Thank you as well for taking our call to give us additional insight into the matter. We use all the information gathered to provide relevant coaching for the appropriate members of our Team. Again, we appreciate your feedback and your business.

August 15, 2025

Simple oil change exactly as I requested. Walked in without an appointment, waiting room had about 7 others and I didn't have to wait more than 35-45 minutes. I wasn't pressured to buy anythi More

by SLEDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Great service! My Escape drives so much better now after the repair and new brakes, thank you! More

by wendy_mu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Everyone at the dealership is always very attentive and easy to talk to….From Mr Klaben to Stacy in Sales to the maintenance Department, Highly recommend this dealership. More

by TACTAC56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Showen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Highly recommend Stacy Dennis in sales
July 30, 2025

Friendly, knowledgeable, on time. , pleasure to work with. Clean, presentable, condiments, quality vehicles that you can count on. More

by RDELANER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Showen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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