Klaben Ford Lincoln of Warren - Service Center

I was shopping around for new tires and called Klaben Lincoln of Warren. Niall in the Service Department took my call and gave me all the information I needed to make a definitive choice. He answered eve Lincoln of Warren. Niall in the Service Department took my call and gave me all the information I needed to make a definitive choice. He answered every question I had, carefully checking all the details (numbers and specs), comparing them to a quote I had already been given from another business. Niall was friendly, patient, easy-going, and super nice. It was like talking to a friend, actually. His whole demeanor made me feel very comfortable and confident to make the appointment with them (Klaben). These days, so many people are sloppy, distant, and lazy over the phone. But, NOT the people at Klaben! Since purchasing my car from them, anytime I’ve called there over the years, it’s ALWAYS been a good experience. The people they hire are truly attentive, professional, knowledgeable, and nice. When I arrived at the dealership, Niall had all my paperwork in order, informed me about some available options, etc. He went above and beyond to help me with the rebate paperwork, as well, carefully breaking down what to expect after my visit with the forthcoming rebates they were offering at the time of my purchase. I left there feeling super good about my decision to purchase tires from Klaben. Thanks for all your guidance and help, Niall. You made my experience with the Klaben Lincoln of Warren Service Department another super satisfying experience! More

Very courteous very convenient time for the appointment and excellent service as always recommend this dealership and excellent service as always recommend this dealership More

Staff always kind and quick and aware of what your needs are service is great also are service is great also More

Chuck Potashnik is very responsive and kind; Naill gets the service work needed in a timely manner the service work needed in a timely manner More

Klaben was very good about coming to my house to do the software update, even though I only had the car a month and a half before I got a recall notice. I appreciate the service they provided. software update, even though I only had the car a month and a half before I got a recall notice. I appreciate the service they provided. More

Everybody is willing to answer your questions and are very friendly and personal. I would definitely recommend going to anybody.. very friendly and personal. I would definitely recommend going to anybody.. More

Klaben Ford, Warren is the best! Chuck Potashnik is a great salesman and easy to work with. Chuck Potashnik is a great salesman and easy to work with. More

I experienced great follow through on a tough issue to resolve. Jeff Johnson insured me they would resolve the issue, answered all my questions and informed of the work to be completed. The service advis resolve. Jeff Johnson insured me they would resolve the issue, answered all my questions and informed of the work to be completed. The service advisors, technicians, Mark in parts got the job done! More

As always, every associate at Klaben was very helpful and professional. I always appreciate your concierge service or having a loan vehicle while mine is being serviced. professional. I always appreciate your concierge service or having a loan vehicle while mine is being serviced. More

I have purchased several vehicles over the years from Klaben's. They have always worked to find a vehicle to suit my needs and payments within my budget. They never tried selling me something I didn't wa Klaben's. They have always worked to find a vehicle to suit my needs and payments within my budget. They never tried selling me something I didn't want or suit my needs. Their Financing department is great also. They always worked to find financing no matter what credit is like. Service department is also great. I take my truck in for regular maintenance and oil changes. They do quick appropriate service and if anything is found that needs repaired or will need service soon they inform me and schedule service to fit my schedule. When the time comes to replace my current vehicle I will check Klabens first. More