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Klaben Ford Lincoln
Kent, OH
16,075 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,167 service reviews
October 10, 2026
Mona is always friendly and honest. Klaben and Mona makes getting an oil change a good experience. Klaben and Mona makes getting an oil change a good experience. More
by bencat1
Verified CustomerEmployees Worked With
October 09, 2026
Always great service at Klaben. Fast, friendly, and reliable; my service rep, Gavin, is always great. Fast, friendly, and reliable; my service rep, Gavin, is always great. More
by Marc Lee Shannon
Employees Worked With
October 09, 2026
Joe was very prompt and made sure everything was checked properly! Thank you for your help. properly! Thank you for your help. More
by Antoinette
October 09, 2026
Kristen was great! This is the second time I've been to Klaben, and both times Kristen has been very helpful in answering all my questions and helping me understand the This is the second time I've been to Klaben, and both times Kristen has been very helpful in answering all my questions and helping me understand the process. More
by Tanner Poe
Employees Worked With
October 08, 2026
Nice people. Daniel was very helpful. But the hole team was very professional. I will be back Daniel was very helpful. But the hole team was very professional. I will be back More
by davidclegg1075
October 08, 2026
Kim Wolfram is amazing to be the person I deal with at Klaben. She is very thorough in her explanation of what will be done, and then, upon completion, she explains things so that I can understand. Klaben. She is very thorough in her explanation of what will be done, and then, upon completion, she explains things so that I can understand. More
by Semick53
Employees Worked With
October 08, 2026
Work was performed well the first time and quickly. Very easy to work with, good communication. Very easy to work with, good communication. More
by hds
Employees Worked With
October 08, 2026
With Klaben Ford, it's not just lip service. They know how to do service the right way. And Kim is a great example of that. She clearly takes pride in providing excellent service, ensuring that They know how to do service the right way. And Kim is a great example of that. She clearly takes pride in providing excellent service, ensuring that everything is done correctly down to the smallest detail. You can tell she cares and was so easy and nice to deal with. More
by allenwood4
Employees Worked With
October 07, 2026
I had an excellent experience with Ford service, particularly Gavin Fano, who helped me through the process. He was polite, professional, and very considerate throughout. All of the staff seem e particularly Gavin Fano, who helped me through the process. He was polite, professional, and very considerate throughout. All of the staff seem exceptionally well trained: in addition to telling you where something is, they actually walk over with you to make sure you find it, and wait to be certain that you're taken care of. The service experience was excellent. More
by remlylynn29
October 07, 2026
I have always had the best service at Klaben ford and I have the best service advisor Anthony Thurman have the best service advisor Anthony Thurman More
by wrowland
Employees Worked With
