Klaben Ford Lincoln

Kristin Bruner was friendly and great to work with, she helped get my part in quicker when it was on back order and we were leaving for vacation. I have taken my car here several times and always have a p helped get my part in quicker when it was on back order and we were leaving for vacation. I have taken my car here several times and always have a positive experience. More

never a bad experience; always helpful and knowledgeable. polite and professional. friendly and good vibes polite and professional. friendly and good vibes More

Excellent experience, great customer service all around. Shout out to Joe French for his quick help, and kindness. He was very hekpful in getting my husbands truck in quickly for repairs while organizing a Shout out to Joe French for his quick help, and kindness. He was very hekpful in getting my husbands truck in quickly for repairs while organizing a rental van for me and my kids. He even helped me move carseats over (which is never a small task). We have loved our service at Klaben Ford Lincoln so far! Our sales team was also stellar, shoutout to Cassy Mathes and Rich Sieber who went above and beyond to get us into the truck we were looking for. It's hard to find such a good and reputable dealership these days and this place has outdone themselves! Thank you all! More

Took my car in for a routine oil change and tire rotation. An issue was identified and Ali took the lead, explained in detail what was going on, and worked with her manager to come up with a solutio rotation. An issue was identified and Ali took the lead, explained in detail what was going on, and worked with her manager to come up with a solution. Within a week the defective parts were replaced and again, she worked with her team to ensure the solution was 100% effective and to my satisfaction. She was great throughout the entire process. More

I enjoy all interaction with Klaben Lincoln. Our service writer Mona and salesperson Cassie always give us 100%. Our service writer Mona and salesperson Cassie always give us 100%. More

Tucker Ressler did a great job of keeping me informed on the progress on my Lincoln during an extensive repair. I would recommend Tucker and Klaben to anyone. the progress on my Lincoln during an extensive repair. I would recommend Tucker and Klaben to anyone. More

It doesn't get any better than Klaben Ford for service. They never miss one detail and get my vehicle Fixed Right the First Time. Even if it is an almost 30-year-old 1997 Mustang Cobra. Greg, the assign They never miss one detail and get my vehicle Fixed Right the First Time. Even if it is an almost 30-year-old 1997 Mustang Cobra. Greg, the assigned technician, even did a video of the needed work. Teamwork at its best! More

I bought my car at Klaben and they are the only place that has serviced my car in over 15 years for oil changes with the Works package, fully synthetic. Suspension, tires and tire repair, brakes. etc. I that has serviced my car in over 15 years for oil changes with the Works package, fully synthetic. Suspension, tires and tire repair, brakes. etc. I've seen people drive up from Canton in a snow storm to get service. I've had friends change from other Ford dealers to Klaben saying they got way better service. Any service advisor at Klaben will do a good job for you and I've had Mike as my advisor for 15 years doing a great job and recently told me to reschedule my new tires for two weeks till the deals came thru bye 3 get 1 for $1 which saved me money. The inspection videos are great too letting you see what the service person sees with your car on the lift and checking the exhaust, brakes, suspension, with running comments so you know exactly what they see. More

Very informative on services that were required on my vehicle. Very Timely on the turnaround and getting me back my vehicle. Very pleased with my service vehicle. Very Timely on the turnaround and getting me back my vehicle. Very pleased with my service More

Had a great experience pick up and delivery was super convenient Gavin was good to work with. convenient Gavin was good to work with. More