Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Ford Lincoln
Kent, OH
15,786 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,982 service reviews
June 22, 2026
Reliable, reasonable, efficient, professional, timely, worth the trip, closer than U think, up front, honest worth the trip, closer than U think, up front, honest More
by M.T.
Employees Worked With
June 19, 2026
I am very pleased with the friendliness of the employees and quick service I received. and quick service I received. More
by LRCOUNTRY
Verified CustomerEmployees Worked With
June 13, 2026
Treats you very well, never in a hurry, answers all your questions. Been going there for years. questions. Been going there for years. More
by tbuttermore28
Employees Worked With
June 11, 2026
It's always a pleasure working with Gavin and working with Klaben. They always go above and beyond with Klaben. They always go above and beyond More
by tanyamiller50
Employees Worked With
June 08, 2026
Once again, Kim and the team rise to the challenge of excellent customer service! Brought the Bronco in for an oil change, tire rotation, and a recall from the manufacturer. They got me scheduled in quic excellent customer service! Brought the Bronco in for an oil change, tire rotation, and a recall from the manufacturer. They got me scheduled in quickly and left the vehicle better than they found it. Only bring my vehicles here and will continue to do so! More
by Dan Malek
Employees Worked With
June 08, 2026
Been using Klaben's Mobile service for my oil changes and tire rotations for a couple of years now. Love the convenience - Seth was on-time and professional. tire rotations for a couple of years now. Love the convenience - Seth was on-time and professional. More
by ed.ellis.149
Employees Worked With
June 06, 2026
Mona Crooks was very helpful in getting my service taken care of. Technician John Coleman was very thorough! care of. Technician John Coleman was very thorough! More
by MABDENT
Employees Worked With
Other Employees :
Tyler in service.
June 05, 2026
Excellent customer service was provided. The service agent listened to my needs, answered my questions and schedule an appoinment for that day. The video provided by Klaben Ford explaining The service agent listened to my needs, answered my questions and schedule an appoinment for that day. The video provided by Klaben Ford explaining my trucks issue was helpful. Having audio and visual communication solidified my understanding of the problem. More
by ggvlfortin
Employees Worked With
June 05, 2026
Derek was very helpful, attentive to my needs, empathetic, and professional throughout the process. I would go back for body and paint needs. empathetic, and professional throughout the process. I would go back for body and paint needs. More
by crkline_truck
Employees Worked With
June 05, 2026
Kim has been my service advisor for 28 years starting with Clarke Ford. The customer is always her first priority. She keeps me informed at all times and always answers my questions. with Clarke Ford. The customer is always her first priority. She keeps me informed at all times and always answers my questions. More
by bartz.wf
