Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,376 Reviews

5,376 Reviews of Klaben Ford Lincoln - Service Center

Sort by
June 18, 2025

Outstanding service, great prices, and very prompt service. Ali was incredible and very informative. Did a wonderful job getting me set up. Kaleb did a fantastic job with the repair. Elated with my ex More

by Joegorman1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb
June 16, 2025

Been a customer for years never had a bad experience each time i meet someone new they are just as nice and helpful More

by Aharris41289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Homrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Kim Wolfram continues to be a shining star in the world of Auto repair. I feel that her advice and counsel are in my best interest. I trust her completely. More

by rperry10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : none
June 16, 2025

The Klaben Ford dealership has provided me with the highest quality of service once again. This latest experience proved that each person who worked on my car was a great communicator, professional, a More

by Traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately, I do not know the names of the mechanics who worked on my car. The work was excellent!
June 15, 2025

I recently had a total loss on my car and went to Klaben's website to look at my available options for another car. Narrowed it down to 3 and reached out to the Amazing Tim Sterling to get the next s More

by fairyrain826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sigmund
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

The remote service department scheduled and completed a software recall update. The remote service woman who scheduled the software recall appointment was very courteous an professional. The remote service More

by SHOGREFE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Anthony was very kind and considerate. I thought the video was a nice touch. Enjoyed my experience but too a while. More

by WMH822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Everything went well. It must have been a slow day, as the length of time at the dealership was much less than usual. More

by RGEE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Quick and easy service appointment. Affordable car maintenance. Works coupon super easy to use and schedule. Respectful service staff. Clean waiting area. 5 stars! More

by lburton817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Joe has been my service rep for more than eight years. He’s always kind and thoughtful. Answers questions well. I love to joke with him about RainX windshield wiper fluid, I don’t like them to put the blu More

by pamsweese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...