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Klaben Ford Lincoln
Kent, OH
15,736 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,959 service reviews
May 23, 2026
I am very well satisfied with dealer especially the personal such as Joe. When I cut my leg they were very helpful. personal such as Joe. When I cut my leg they were very helpful. More
by trdawg215
Verified CustomerEmployees Worked With
May 22, 2026
My service appointment was started and completed in the timeframe expected. My Service Advisor was very professional and kept me informed of findings and expected completion time. timeframe expected. My Service Advisor was very professional and kept me informed of findings and expected completion time. More
by cherylpugh60
May 22, 2026
My truck got a service (engine/wrench) light that came on. Called Klaben Ford and scheduled a service check. I was checked in by Mr. Tucker Ressler. I showed up a day earlier than my scheduled time (n on. Called Klaben Ford and scheduled a service check. I was checked in by Mr. Tucker Ressler. I showed up a day earlier than my scheduled time (no idea how I messed up cause I put a reminder in my phone) Anyways, Tucker was kind enough to do a quick check in my truck. He redid the appointment and provided me with an identical rental truck. Since my truck is under warranty I didn’t have to pay for the rental either. My truck received a software update and I received a call the next day from Tucker along with a short video showing me the repair performed by the technician. I appreciate the quick turnaround and especially Tuckers attention to detail and help. More
by Huffty
Employees Worked With
May 22, 2026
I've always found Klaben Ford to be helpful with questions I have about my car and willing to try to resolve any issues. I'm totally satisfied with the service on my car from all the staff of Klaben questions I have about my car and willing to try to resolve any issues. I'm totally satisfied with the service on my car from all the staff of Klaben Ford. More
by Miparise@sbcglobal.net
Employees Worked With
May 20, 2026
They were very thorough with my sunroof warranty repair and went over and above to ensure the vehicle repaired properly and even replaced the carpet to erase mildew oder. Further they furnished a loaner t and went over and above to ensure the vehicle repaired properly and even replaced the carpet to erase mildew oder. Further they furnished a loaner truck for the entire process. I highly recommend. More
by csprice2700
Employees Worked With
May 20, 2026
Joe was easy to work with. An oil change scheduled well in advance should Not take two and a half hours however. An oil change scheduled well in advance should Not take two and a half hours however. More
by mruggio01
Employees Worked With
May 19, 2026
Mona is always very pleasant to deal with and always keeps me informed of what's going on with my vehicle. keeps me informed of what's going on with my vehicle. More
by deannalyn.48
Employees Worked With
May 19, 2026
Routine maintenance on our Escape with Joe. Perfect, as always! Fast and professional. We always choose Joe for our service appointments. If you need a service advisor for your Ford, call J Perfect, as always! Fast and professional. We always choose Joe for our service appointments. If you need a service advisor for your Ford, call Joe French at Klaben in Kent! More
by snaverill
May 19, 2026
Always a pleasurable experience coming in for service! Joe French in Service is the best! Joe French in Service is the best! More
by Ctmosko4
Employees Worked With
May 19, 2026
Quick and thorough. Joe French explained everything and made the recommendation for the next service. Joe French explained everything and made the recommendation for the next service. More
by bmarshall7
Employees Worked With
