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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,414 Reviews

5,415 Reviews of Klaben Ford Lincoln - Service Center

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July 21, 2025

Ali is great to work with and very likable. Brandon is also great to work with. Much easier to get an appointment then Klabean Jeep, Thank you. More

by michelle.bialek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Brandon went above and beyond! I had just purchased a set of 4-tires from Quick Lanes back in May and had a blowout on my way home from work Monday night, so I changed the tire wi More

by BHORNICK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Ali was kind and helpful and printed out extra paperwork for me when I needed it More

by Laurena.loba
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High More

by fairyrain826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sigmund
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Good service and good people especially Jennifer Switzer in service and Mike Cooney in sales. More

by mhoffa984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Joe always takes the time to review and answer my questions and concerns… quickly returns calls and informs when service is done. More

by Devilibd1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Thank you speed of service. My car needed a service immediately and I had to get work, the people at Ford were very accommodating and finished the job in a timely manner. Than More

by SMB63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Joe French is a pleasure to work with always calls you to keep you informed and even more important he always call you back. More

by Berniestu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Came in for my first vehicle check-up since leasing through Klaben. Mona and crew had me in and out in an hour. Greatly appreciate the customer service provided by Mona and the rest of the Klaben sta More

by tariann9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Always the best service! Explains all work that ñeeds done in a timely fashion a long with the price More

by Sherri S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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