Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Ford Lincoln
Kent, OH
15,394 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,724 service reviews
January 21, 2026
was very pleased with the service. I felt they went out of there way to take care of my vehcile. Would definitly I felt they went out of there way to take care of my vehcile. Would definitly More
by suzannewhite07
Verified Customer
January 21, 2026
Very helpful in the service department went above and beand to service my ford f150 Kim in the service department was very helpful in answering all my questions beand to service my ford f150 Kim in the service department was very helpful in answering all my questions More
by gkilgore77
Employees Worked With
January 21, 2026
Very pleased with the service I received at Klaben versus previous Ford dealer. Thank you previous Ford dealer. Thank you More
by JVUKSTA
Employees Worked With
January 20, 2026
I experienced an on-going problem with the passenger side mirror on my pre-owned/certified vehicle. It was difficult to replicate as it was a very intermittent problem. Mike and Robert collaborated to de mirror on my pre-owned/certified vehicle. It was difficult to replicate as it was a very intermittent problem. Mike and Robert collaborated to determine the cause of the issue - (I dealt with both service advisors at different times), and were able to fix the mirror. Since the repair, my mirror has been functioning perfectly! More
by ne_whitehead
January 20, 2026
Great dealership, Great service, Gavin is always helpful! They are very prompt in keeping up with my car services and needs They are very prompt in keeping up with my car services and needs More
by rashennboyd
Employees Worked With
January 20, 2026
Klaben Ford has maintained my Escape the last 7 years. Most recently I drowned my fob in my washing machine and needed to have 2 new fobs re-programmed. We ran into a couple of issues but I want to thank Most recently I drowned my fob in my washing machine and needed to have 2 new fobs re-programmed. We ran into a couple of issues but I want to thank Sean Bradford for taking charge and resolving the issues and taking care of their customers. More
by ed.ellis.149
January 20, 2026
I love this dealership they keep me current on any recalls, they are always prompt and Gavin is the best! recalls, they are always prompt and Gavin is the best! More
by rashennboyd
Employees Worked With
January 20, 2026
I have been having my service done at Klaben for over 30 years and they still fulfill my expectations. years and they still fulfill my expectations. More
by Fordie
Employees Worked With
January 19, 2026
Service was completed on time and below budget doesn’t get any better than that get any better than that More
by rweiment
Employees Worked With
January 19, 2026
Dealership was very accomidating to my needs. Comunication was top notch. Thank you klaben staff. Comunication was top notch. Thank you klaben staff. More
by tdapper1
Employees Worked With
