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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,321 Reviews

5,321 Reviews of Klaben Ford Lincoln - Service Center

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October 09, 2023

Highly Satisfied with the service department here. On time and they get the work done right the first time. Would recommend to anyone. More

by KLP1617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole, Shelby Wiley
October 09, 2023

We have received excellent service from Klaben for many years. Mike B is the reason we come back to Klaben. He does a fantastic job. More

by Shafflo2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Couldn’t ask for better service for diagnosing my noise concern. Even though it was covered under my ESP plan Klaben Service Dept still went above & beyond exceptional service including finding & repairing More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Eisenburger, Mario Palomba
October 07, 2023

Michael A. Was on time and completed the work so fast I couldn’t believe it. He answered all my question and made the work look easy! This was my first time us More

by Marryrollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Meacham, Michael Albritton
October 06, 2023

It is such a good feeling that I can trust the people at Klaben to look after my best interests and provide a great car and outstanding service every time. More

by marilyn.claar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
October 06, 2023

Boys car needed the works I was out of town emailed Tyler was able to work around my sons schedule. Tyler did a great job one of the best up there. My boy also said he went over to talk to Chris Moldas about More

by Firegav66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
October 05, 2023

There was a mix up with my appointment on my part. And the team was great. They were able to fit me in that day, even though it was my mistake. The service was quicker then i was expecting as well. 10 More

by Kaylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

The mobile service as well as the technician that came out today was PHENOMENAL! He was fast, courteous, and prompt. More

by elkealonzo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Meacham, Michael Albritton
October 05, 2023

Completely satisfied with all facets of my recent service visit. Work was completed in the time frame stated and received complimentary car wash. What could be better! More

by JBARTLETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Kim does a great job servicing the many vehicles my family has leased or purchased from Klaben. More

by dick7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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