Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,762 Reviews of Klaben Ford Lincoln - Service Center
Sort by
August 05, 2022
My service Rep Joe, is the absolute bomb always makes me feel welcome and that everything is as it should be. He’s old school and I trust him. feel welcome and that everything is as it should be. He’s old school and I trust him. More
by LUTESLOREN
Helpful August 02, 2022
I had a great experience with Ali Kight - brought my car in with a battery issue and she was able to help me quickly get a replacement and get on the road again! She was very friendly and professional, made in with a battery issue and she was able to help me quickly get a replacement and get on the road again! She was very friendly and professional, made a stressful situation much easier! More
by Asmith
Employees Worked With
Alisea Kight
August 02, 2022
The service is good, but it seems they are missing one thing when I come in for service appointments, my car was ready and I didn't receive a text or call so I sat in waiting room until I went outside and thing when I come in for service appointments, my car was ready and I didn't receive a text or call so I sat in waiting room until I went outside and saw my car parked and finished but no one contacted me. More
by jgape
Verified CustomerEmployees Worked With
July 31, 2022
Fast and Friendly Service. Good communication with progress of service. Very comfortable waiting room area. Good communication with progress of service. Very comfortable waiting room area. More
by Grecco Roman
Employees Worked With
July 28, 2022
I got an oil change, tire rotation and new battery at Klaben Ford. Service was excellent and was done while I waited. The service rep Kim was a pleasure to work with. I’d go there for service again. Klaben Ford. Service was excellent and was done while I waited. The service rep Kim was a pleasure to work with. I’d go there for service again. More
by davidgough11
Employees Worked With
July 28, 2022
Thank you for another great service, good seeing Boallen and thanks to Joe French for great service sorry i missed Mario and thanks to Joe French for great service sorry i missed Mario More
by cshook48
July 28, 2022
I needed a tire since I accidentally blew one by hitting a curb. They got me in and got my new tire on same day! Great job!!! a curb. They got me in and got my new tire on same day! Great job!!! More
by jkozar532
July 26, 2022
Tyler provided excellent service and called when my truck was done happy with Klaben service team was done happy with Klaben service team More
by Berniestu1
Employees Worked With
Other Employees :
Brandon Pritchett
July 26, 2022
They always do a professional job unfortunately what is supposed to take a half a day or a day sometimes text much longer. I’m not sure if it’s the supply chain for parts or staffing levels. If I’m asked t supposed to take a half a day or a day sometimes text much longer. I’m not sure if it’s the supply chain for parts or staffing levels. If I’m asked to leave a car for a day I always plan on leaving it for two days. But the work always gets done right. This last repair where they programmed a module for $240 seems a bit excessive. ii’s not like you’re writing the code from scratch. Your plug something in you hit download it updates the software $240 is a lot of money for that. More
by mcyphert
