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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,731 Reviews

4,731 Reviews of Klaben Ford Lincoln - Service Center

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April 02, 2021

The maintenance car service was carried out in a timely and professional way and the waiting area was very clean and orderly. I was offered to have the car washed but as it was a pouring rain day I decli More

by awierman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Kim Woolfram and the service crew did a wonderful job with my car repair. They are always courteous, professional and efficient. It is always a pleasure doing business. More

by buckeyeal07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Thank you Kim for taking care of my Focus! I recently did my car off for a Works package and interior detail with Kim. Throughout the entire time my car was there I was kept informed of its status and w More

by Darkreyule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Joe French was able to get both my Wife's car and Mother's car in for service, body work and detail. This is no small feat! He kept us abreast while both cars were being worked on and ensured they More

by Darkreyule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman, Nick Johnson, Brandon Brinko
April 02, 2021

I have been with Klaben Ford for decades and have never been treated bad or over charged on repairs. Everyone is kind and very professional. More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

The location is close to my home. The quality of service is good. The staff is friendly and helpful. The work is done in timely manner. I will definitely come back. More

by LXIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
March 29, 2021

The service to my truck was great.The staff was The service to my truck was great. The staff was courteous and polite. I will definitely return!! Very clean facility! No Covid-19 worries here More

by arascal44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
March 29, 2021

Joe French was very friendly and professional like always! Klaben's sales and service departments have always taken good care of us. We've recommended them many times. More

by BENNYJPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2021

I always enjoy brining my car to Klaben. I know that the service will be excellent. Mike always takes great care of me and my car. They never push services that my car doesn’t need. I appreciate all they do More

by opsgraces
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2021

I really like how Sean & Mario call me by my name and I especially like how Sean actually stops and talks with me. My only two gripes would be that I had to have a mechanic look at my door lock twice beca More

by DIVERSCOTTY911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Mario, Mario Palomba
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