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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,746 Reviews

4,746 Reviews of Klaben Ford Lincoln - Service Center

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March 31, 2021

The location is close to my home. The quality of service is good. The staff is friendly and helpful. The work is done in timely manner. I will definitely come back. More

by LXIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
March 29, 2021

Joe French was very friendly and professional like always! Klaben's sales and service departments have always taken good care of us. We've recommended them many times. More

by BENNYJPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

The service to my truck was great.The staff was The service to my truck was great. The staff was courteous and polite. I will definitely return!! Very clean facility! No Covid-19 worries here More

by arascal44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
March 28, 2021

I always enjoy brining my car to Klaben. I know that the service will be excellent. Mike always takes great care of me and my car. They never push services that my car doesn’t need. I appreciate all they do More

by opsgraces
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2021

I really like how Sean & Mario call me by my name and I especially like how Sean actually stops and talks with me. My only two gripes would be that I had to have a mechanic look at my door lock twice beca More

by DIVERSCOTTY911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Mario, Mario Palomba
March 28, 2021

I always receive excellent treatment. Kim Wolfram always takes great care. She is flexible to my work schedule which is very important. I never take my vehicles anywhere else. More

by g.spaulding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Tyler does a great job. Professional and friendly. I always have a good experience. And I assume the work done in the recall us top quality. More

by ljhebert42
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

I got an ernest review of my cars needs without being sold on what I didnt. Pat is great goes out of his way. Thanks More

by IM1BADANDY2
Recommend Dealer
Yes
Employees Worked With
Pat
March 26, 2021

Great Dealership! Great Dealership!!Great Dealership!! Great Dealership! Great Dealership!! Great Dealership!! Great Dealership!! Great Dealership!! Great Dealership!! Great Dealership!! Great D More

by drizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

I had excellent service and was treated well. Mona was friendly, and I always find her to be knowledgeable. I was surprised to find that a loaner car was no longer included. More

by rebollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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