Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,329 Reviews

5,329 Reviews of Klaben Ford Lincoln - Service Center

Sort by
May 09, 2025

Joe is always available. Makes sure you are taken care of right. Friendly and great to work with. More

by rogerhubbardjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Heinlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Brought car in for oil change & tire rotation. Joe French made the check in process a breeze. I always get great customer service from Joe. More

by russell61731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Kim Wolfram is an excellent service advisor. She gets me taken care of as quick& efficient as possible. I have not had any problems out of Klaben. More

by Sanbaby69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

The services provided by the dealership coming to my house to do. Maintenance is exceptional. Seth, my technician, was very friendly, efficient and thorough in his work. Even to the point, I probably dr More

by Dave Tallmadge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Fairchild
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Klaben has always been very professional, understands the customer needs and the follow up is impeccable.i have bought six automobiles from Klaben and have always been very satisfied. More

by Tomjenright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Did the recall work needed. Much appreciated. Waiting on paperwork but all other the work was completed . More

by timawheeler
Recommend Dealer
Yes
Employees Worked With
Seth Fairchild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Love the way you are doing business with the company I love the company it’s there for me More

by JERZAUL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Once again this service department has exceeded expectations. Mike is awesome as is the staff. Everyone helps out and is very courteous to customers. More

by JLEFDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Excellent service. Was able to squeeze me in which I really appreciated. I wish you would have had more high-performance new vehicles to look at. I understand, they sel More

by ebrown25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Mona was thoughtful and attentive to the task at hand. Straightforward and got he work done quickly More

by tverespej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.