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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,390 Reviews

5,390 Reviews of Klaben Ford Lincoln - Service Center

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February 21, 2022

Joe did a great job keeping me informed as to the progress on the repairs of my car. More

by DAVIDSONAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 21, 2022

Klaben is always so professional, caring, and treat you like a part of the family. We have been going to them for over ten years! More

by Brittany Stepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 20, 2022

The service department is super, I call Kim Wolfram and she always gets me the appointment I need. All of the people working for Klaben are just wonderful, especially Kim. Thank you so much for being the More

by HBRUNHILDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 19, 2022

Rob found us a Lincoln that fit our needs in less than 24 hours which is crazy! He did an awesome job through the whole process from initial greeting to delivery. I highly recommend Klaben. They are an aweso More

by svcrazybones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
Feb 21, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 19, 2022

Klaben handled the repairs from an accident I was involved in and did a great job. Even though the parts were delayed, they did a nice job of keeping me updated. More

by SMLong
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Feb 21, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 18, 2022

Pat and his team always take care of my needs, no matter how difficult I can be 😂 you guys rock! More

by gee1686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman, Patrick Sandy, Alisea Kight
Feb 21, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 18, 2022

This was the 1st time I have been to Klaben for service on my Lincoln and I was very impressed. Tyler was very thorough and knowledgeable. He was also honest about what services my car needed and didn't n More

by rickpeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Feb 21, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 17, 2022

I was pleased with the service and Pat was very nice to deal with. Very clean and I would go back for service. More

by SUEROCK2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
Feb 19, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

February 16, 2022

Once again this service appointment was as great as all my others. I have taken my cars there for over 6 years, and Mike B. and his team all work together and help each other. There has never been a time w More

by JLEFDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba, Tyler Schultz, Alisea Kight
Feb 18, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

February 16, 2022

This is the second vehicle I purchased from Klablen Ford. I make sure all of my maintenance is done at this particular dealership. The employees (Brandon) are friendly, attentive, and knowledgeable. They hav More

by ahomelifestyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
Feb 18, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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