Klaben Ford Lincoln - Service Center

Entire experience was Outstanding. Thank you. It was a minimal amount of time to complete the job. Everyone was polite, friendly, professional, helpful, and courteous. Great attitude and treated custome minimal amount of time to complete the job. Everyone was polite, friendly, professional, helpful, and courteous. Great attitude and treated customers like they valued their business. The building was clean and had great places to wait if needed inside and outside. I like the patio. I only had to wait to be picked up by rental car and that was minimal and the whole rental car was arranged by Klaben. More

The guys that I worked with were great. Nick made sure that everything was taken care of for me through the insurance company and the rental car. that everything was taken care of for me through the insurance company and the rental car. More

Thanks Joe French and the Klaben service dept. for a very pleasant service experience. You guys make it really easy. No other place has come close! pleasant service experience. You guys make it really easy. No other place has come close! More

I've dealt with Mona in service department several times .She is excellent always pleasant gets your car serviced quickly and efficiently. People like Mona are the reason I continue to deal only with Klaben .She is excellent always pleasant gets your car serviced quickly and efficiently. People like Mona are the reason I continue to deal only with Klaben More

I always have a great experience every time my vehicle needs service or body work. This time Brandon Brinko from the body shop went above and beyond to help me deal with insurance companies and Enterprise needs service or body work. This time Brandon Brinko from the body shop went above and beyond to help me deal with insurance companies and Enterprise Rent a car. If not for him and his experience, I probably would still be without my vehicle. Thank you Brandon and everyone at Klaben! More

Had my truck in for repair to back panel and light. The job was completed a day earlier than mentioned and is absolutely awesome! Can’t see where original paint begins and ends! Brandon BRINKO and the en job was completed a day earlier than mentioned and is absolutely awesome! Can’t see where original paint begins and ends! Brandon BRINKO and the entire team at Klaben body shop went over and above! Professional, talented, kind, and just awesome! Even cleaned my interior better than I ever did! As a side note, when I take my truck in for service I never have them wash it for fear of scratching etc., but when I pulled in to pick it up, it was shining like a star! Beautiful! Also, this was an insurance claim so I was thinking it’ll be a hassle. Nope! Brandon’s knowledge and experience made the entire transaction as simple as breathing air! And I can’t go without saying that when I had this truck in for roof rattling…Klaben service once again worked diligently to correct the sunroof…again…note to Ford, you really should work on a better design on the sunroofs. This is a continuous issue. One of which I refuse to pay out of pocket just because your design is faulty. But Klaben service gets it repaired each time! They’re great! From Kim Wolfram, Sean, Steven, and ALL those in the service department that work on my truck! You’re ALL awesome! And appreciated! Thank you all, Patty SchiffhauerPerlberg More

I have had my cars serviced here numerous times over the years. Always a fantastic experience. Always treated like family by a professional, knowledgeable and friendly staff and always very pleased with t years. Always a fantastic experience. Always treated like family by a professional, knowledgeable and friendly staff and always very pleased with the quality of their work and customer service. Thanks again Artie, Steve, Brandon, Nick and Mona!! More

I think I got a very thorough repair. Someplace else would have missed the brake rotor issue that was found during the (almost) final check ride. Joe French also noticed the chips in my windshield and would have missed the brake rotor issue that was found during the (almost) final check ride. Joe French also noticed the chips in my windshield and explained the repair that would be needed. Mona wrapped up the paperwork and was pleasant to work with. Who handled my original phone call to arrange the appointment? She was great. The cost was within my expected range. More