5,331 Reviews of Klaben Ford Lincoln - Service Center
Ford Edge Mario and the team did a great job of keeping me posted on the timeline and repair status of my car. As I was out of town on business, Marion even arr Mario and the team did a great job of keeping me posted on the timeline and repair status of my car. As I was out of town on business, Marion even arranged to have the car delivered to my house. Very pleased with the customer service from Mario! More
Top Notch We've been loyal customers for many years. It's always a pleasure to have Mona as our service advisor. She's extremely knowledgeable and professional. We've been loyal customers for many years. It's always a pleasure to have Mona as our service advisor. She's extremely knowledgeable and professional. More
Dash lights I spoke to Kim when I made the appointment. When I arrived, Kim met me in the service area and we went over the reason for my appointment. Kim led me I spoke to Kim when I made the appointment. When I arrived, Kim met me in the service area and we went over the reason for my appointment. Kim led me to the waiting area and went over the snacks and drinks available to me while I waited. She came back about halfway through my wait and informed me was going on and would be back later after the tech took the truck for a 10 mile drive. When Kim returned I followed her to the cashier counter and she explained that there was a fluke with the brake modem and hopefully it doesn’t happen again, if it did to call back. She detailed the conversation a bit more than I have but she was super nice and kept me well informed. More
I worked with Tyler on Friday night in buying my first truck in 10yrs. Excellent experience, highly recommended. Absolutely the best experience when having an issue with my new truck. Never thought I’ truck in 10yrs. Excellent experience, highly recommended. Absolutely the best experience when having an issue with my new truck. Never thought I’d actually say that about a dealership or having issues with a new vehicle but Brandon in service, Tyler in sales, and Shawn the manager absolutely went above and beyond in correcting a problem. Highly recommended. More
CLASSY 1ST CLASS CUSTOMER SERVICE PROFESSIONAL. AND SO FRIENDLY I HAVE NEVER BEEN DISSATISFIED . I BOUGHT MY TRUCK THERE AND HAVE RECEIVED EXCELLANT 1ST CLASS CUSTOMER SERVICE PROFESSIONAL. AND SO FRIENDLY I HAVE NEVER BEEN DISSATISFIED . I BOUGHT MY TRUCK THERE AND HAVE RECEIVED EXCELLANT SERVICE FOR TWO YEARS More
This dealership has been a pleasure to work with for needed service. I brought my daughter's car in for a recall and was happy with how we were kept updated on the repair progress. needed service. I brought my daughter's car in for a recall and was happy with how we were kept updated on the repair progress. More
Tyler was very friendly and helpful. Did the requested oil change and provided shuttle to and from work. Upon picking up the car, it was cleaned and ready. oil change and provided shuttle to and from work. Upon picking up the car, it was cleaned and ready. More
Klaben collision. Klaben collision went above and beyond. I live about 30 ish minutes from the collision location. I had two major surgeries in a two week period and Klaben collision went above and beyond. I live about 30 ish minutes from the collision location. I had two major surgeries in a two week period and Brandon from Klaben offered to bring my vehicle to my home and pick up the rental and return. Huge help to us. Brandon was professional and courteous throughout the process. My vehicle was returned looking brand new. More
professional and courteous Work was complete and well-done. The staff that I worked with was very helpful and well informed.. We were very satisfied with the whole experience.. Work was complete and well-done. The staff that I worked with was very helpful and well informed.. We were very satisfied with the whole experience.. More
When I take my car in for service they are always very friendly. They checked for recall notices and kept me informed of how things were going. friendly. They checked for recall notices and kept me informed of how things were going. More