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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,331 Reviews

5,331 Reviews of Klaben Ford Lincoln - Service Center

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January 21, 2020

Ford Edge Mario and the team did a great job of keeping me posted on the timeline and repair status of my car. As I was out of town on business, Marion even arr More

by KEN.BARCLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
January 20, 2020

Top Notch We've been loyal customers for many years. It's always a pleasure to have Mona as our service advisor. She's extremely knowledgeable and professional. More

by JANNMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2020

Dash lights I spoke to Kim when I made the appointment. When I arrived, Kim met me in the service area and we went over the reason for my appointment. Kim led me More

by WARDAWGSMOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2020

I worked with Tyler on Friday night in buying my first truck in 10yrs. Excellent experience, highly recommended. Absolutely the best experience when having an issue with my new truck. Never thought I’ More

by Scott53_us
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in service awesome
January 17, 2020

CLASSY 1ST CLASS CUSTOMER SERVICE PROFESSIONAL. AND SO FRIENDLY I HAVE NEVER BEEN DISSATISFIED . I BOUGHT MY TRUCK THERE AND HAVE RECEIVED EXCELLANT More

by JPARKS005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant
January 16, 2020

This dealership has been a pleasure to work with for needed service. I brought my daughter's car in for a recall and was happy with how we were kept updated on the repair progress. More

by Janet T
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
January 15, 2020

Tyler was very friendly and helpful. Did the requested oil change and provided shuttle to and from work. Upon picking up the car, it was cleaned and ready. More

by Lball
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
January 15, 2020

Klaben collision. Klaben collision went above and beyond. I live about 30 ish minutes from the collision location. I had two major surgeries in a two week period and More

by pjsmithlaw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
January 14, 2020

professional and courteous Work was complete and well-done. The staff that I worked with was very helpful and well informed.. We were very satisfied with the whole experience.. More

by FCSEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson, Brandon Brinko
January 13, 2020

When I take my car in for service they are always very friendly. They checked for recall notices and kept me informed of how things were going. More

by Escape Driver
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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