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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,376 Reviews

5,376 Reviews of Klaben Ford Lincoln - Service Center

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October 28, 2018

Awesome Klaben family is second to none. They put their customers first ensuring that their needs are met. They are courteous and accommodating. I will recomm More

by ETMOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
October 27, 2018

Friendly and efficient service. My family and I have been going to Klaben for many years. They routinely provide friendly and efficient service. We can always rely on Klaben for ou More

by FORTINL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Tetreault, Brandon Pritchett
October 26, 2018

Exhaust Repair Came in for service because my car was running loud and rough. Turns out I needed to get my exhaust replaced. The total for everything, parts and labo More

by yourcustomersfavoritecustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Thompson
October 25, 2018

The Best Dealer Service Center I have been purchasing/leasing from Klaben Ford for 15 years. I have taken every vehicle back there for all the required service their service departm More

by edwardniam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2018

Clean and Quick || Customer Service I truly appreciate the great customer service, the service in general, and meeting some of the employees of the Ford Service Center. Even though I liv More

by demetriusjofferion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
October 25, 2018

Vehicle's first regular check-up Mike always does a great job explaining what needs to be done during the service appointment. He is conscientious of my time, he is knowledgeable abo More

by JKLINE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2018

Customer friendly I always have great service at your dealership, They are very good to preform the services I bring my car in in a very timely manner More

by JMS6700619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2018

On the Ball called with an issue on my 2016 Fusion and was surprised by how easy it was to get this resolved even went above normal work to offer a ride home if n More

by mjl351w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2018

Mike Brandvold is an excellent service advisor Bought all of our cars and trucks from Klaben Ford.we have had nothing but a good experiance everytlme we went. Will continue to GO there. Even recomm More

by gpollack1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2018

great! I was very pleased with the service and the time it took. I think the car wash is a nice added feature that you do for free. More

by rvogt763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
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