Klaben Ford Lincoln - Service Center

Great experience all around Came in for service and everything was great. Easy, simple and NO STRESS! I was greeted with a smile and a friendly hello. Mike and Kim were very info Came in for service and everything was great. Easy, simple and NO STRESS! I was greeted with a smile and a friendly hello. Mike and Kim were very informative and kept me posted throughout my entire service appointment. Not only that but my salesman Tom came over and talked to me for a bit while I was in the service lounge. Overall a great experience and I would recommend Klaben to a friend. More

Excellent service and a pleasant experience Great service very informative explains everything. Length of service time is very adequate, very wonderful waiting area, they do great work, and com Great service very informative explains everything. Length of service time is very adequate, very wonderful waiting area, they do great work, and complimentary wash is nice too. More

Stellar customer service He goes above and beyond to make sure his customers are happy. I will only be buying cars from him in the future. Hands down the best customer service He goes above and beyond to make sure his customers are happy. I will only be buying cars from him in the future. Hands down the best customer service I've ever had More

Service is important. I was in need of a lease and came to Klaben and met Tom Nicodemus. My wife is now driving a Ford Escape and I recently returned for her first schedu I was in need of a lease and came to Klaben and met Tom Nicodemus. My wife is now driving a Ford Escape and I recently returned for her first scheduled maintenance. Tom stopped in to visit with me the to ensure my satisfaction. I highly recommend Tom and Klaben. More

Outstanding commitment to complete customer satisfaction! The Klaben Ford Lincoln Service Center did not give up on a unique problem with a new 2017 Ford Taurus and even worked closely with a Ford Engineer to The Klaben Ford Lincoln Service Center did not give up on a unique problem with a new 2017 Ford Taurus and even worked closely with a Ford Engineer to resolve the issue. More

Fantastic! Efficient thorough service! Very impressed on the level of customer service, very friendly and accommodating. Even gave me a ride to work! Joanna w Efficient thorough service! Very impressed on the level of customer service, very friendly and accommodating. Even gave me a ride to work! Joanna was exceptionally good. More

Always the best! I have been a customer of Klaben for over 25 years, In the past 23 years I have dealt only with Terry Baughman. He has worked hard for my family and I have been a customer of Klaben for over 25 years, In the past 23 years I have dealt only with Terry Baughman. He has worked hard for my family and I. I recommend him to all our family and friends. He has always been honest and worked out the best deal for us. His honesty and integrity will keep me coming back for years to come. Service is excellent from purchase to service. More

Very kind friendly people. Body shop fixed my 2011 kia soul. The people Stayed on top of things letting us know what was going on with our vehicle, by either calling us , or if we stopped in , answered all our The people Stayed on top of things letting us know what was going on with our vehicle, by either calling us , or if we stopped in , answered all our questions. More

My experience Kim and everyone in service give the impression that they truly want the customer to have a pleasant experience and all are very professional. Everyon Kim and everyone in service give the impression that they truly want the customer to have a pleasant experience and all are very professional. Everyone I had contact with wished me a happy holiday. More

Small accident but receive excellent care It was the first snow of season and I was still getting use to driving my Lincoln. I was showing a house and the driveway was covered in snow and I s It was the first snow of season and I was still getting use to driving my Lincoln. I was showing a house and the driveway was covered in snow and I slid down the driveway and my fender hit the curb and the rest was history. I drove the car to Klaben body shop and see Nick, he took excellent care of my car and then sent it the service where my Best Friend Mike Cooney made everything right. I know that Klaben is family now and forever. I think I have recommended several customer to Klaben for what I experience they are the best. Thanks again!! More