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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,722 Reviews

4,722 Reviews of Klaben Ford Lincoln - Service Center

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July 10, 2015

Good experience (oil change and alignment) Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready a More

by bauerkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 03, 2015

looks great Had Klaben's body shop repair my 2012 Ford Fusion SEL where it was damaged by a valet parking company. They did a great job, not only in the body wor More

by Happy Mama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 02, 2015

Always great service from Klaben Ford I have a very busy work schedule and was able to get some time off on short notice. For me, it was the perfect time to get my truck serviced but I kn More

by Matco Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 05, 2015

Great Service KIm is very knowledgeable about my vehicle and making sure I have everything up to date when servicing my vehicle and explains everything in detail. More

by Taurus Sho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 31, 2015

Personalized, professional, and consistent customer service! After a stress-free purchasing experience with Gene Kallmeyer, I began working with the service department for regular maintenance on my Ford Escape. More

by megsatksu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gene Kallmeyer
May 22, 2015

Why go anywhere else? Kim has been my service advisor for years. She's extremely detailed, organized, and explains everything from the basic oil change to a needed repair. More

by nickj44224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Loretta
May 14, 2015

Exceptional Service I was impressed very with the level of (1) sincere concern for me, (2) sincere customer service, (3) excellent expertise about my truck. Absolutely t More

by slush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Alcorn
May 12, 2015

Mona crooks recall & 105,000 mile service Have dealt with Klaben since 1987 purchased cars from Doug beavers Mona Crooks has always been my service manager. Service excelant. Prices great H More

by Helenz43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2015

PROFESSIONAL Klaben Body Shop 5/9/2015 *****Five Star rating • I have been going to Klaben body shop since 2007 • I have followed the Bod More

by akollarik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : carl, Steve Workman
May 08, 2015

Never had a bad visit We have used Klaben for both buying and service of our ford vehicles, and we have never had a bad visit. Their sales people are wonderful and work to More

by stregaincf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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