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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,707 Reviews

4,707 Reviews of Klaben Ford Lincoln - Service Center

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March 14, 2023

I have bought or leased all my cars from Klaben . I would not go anywhere else. Service is great!! More

by Lisa's Ecosport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

My service was done by the mobile service department. This was very convenient and easy to have setup More

by jsimon760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Albritton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

I came in the day after my scheduled apt on accident and they were so awesome. No one even told me until after they got me in and out within 1.5 hours. Very satisfied. More

by sudercallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

Brought my 2020 F150 into Klaben for transmissions trouble. Tyler Schultz helped me out and the problem was fixed. Glad to have my truck back! More

by frisbeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

Love working with Kim Wolfram at Klaben for all our service needs.She is professional and keeps us informed. More

by Billwills1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

Everyone is always friendly and helpful. Never feel rushed if i have questions. Mike always tells me what to expect and what services are coming up the next time. I trust Mike and feel he i More

by salbertson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

Klaben does an excellent job maintaining my vehicles. The staff is helpful when scheduling service. If it is necessary to wait on the vehicle the waiting area is comfortable & clean. Mona was kind & hel More

by Dave.arleq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

Added a service warranty on my car & the process was easy, quick & all associates were friendly & explained everything thoroughly! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Mario Palomba
March 10, 2023

Joe and Klaben have been great to our vehicles since relocating to the area , on car #3 with them as well as regular service More

by Mgraser3334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

I am always comfortable taking my car to Klaben as I feel they give it a thorough check-up and repair. I wouldn't feel safe or comfortable with any other repair service company. They are always kind More

by frenchpatricia196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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