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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,342 Reviews

5,342 Reviews of Klaben Ford Lincoln - Service Center

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January 31, 2024

Had my truck in for the Works service. Joe French took great care of me and my truck was well taken care of. Very Happy More

by BRIAN@STA-WARM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Great service, everything is explained in detail so I always know my vehicle status. Everyone at the dealership is courtious and helpful. More

by pj
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

They have been suppling all of my cars and car needs for over 30 years. More

by 7TEDDYBEAR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

I have never been disappointed with sales or service over the years. Kim Wolfram is my service rep who always finds the best price for the required work. She is the best and those who service my cars always More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Having the oil changed while at work was a huge timesaver. Seth was very professional and a pleasure to work with. More

by MIKEL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth
January 29, 2024

Easy scheduling and very kind staff. Super convenient being able to have the work done from my home, and the staff was great about keeping up communication! More

by rylie0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Wiley, Michael Albritton
January 29, 2024

Always friendly and excellent service! The customer service at Klaben is first class. I highly recommend. More

by vladan321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Customer service is very good, everyone is super friendly and helpful. They also take the time to explain all the details. More

by mmm.haines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Joe French, the Service Advisor and Service staff are the pillar of exemplary service and satisfaction! More

by JASONDEMARCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crooks
January 28, 2024

Excellent professional service completed in a timely manner. The loaner car was a pleasure to drive. More

by Sugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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