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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,714 Reviews

4,714 Reviews of Klaben Ford Lincoln - Service Center

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October 22, 2022

Kim Wolfram did an outstanding job keeping me informed along all aspects of the repair to my vehicle. I would highly recommend her to anyone I know. More

by Paul.Milano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2022

I have been a loyal customer at Klaben Ford for many years. Always excellent customer service, very knowledgeable staff, and a friendly face to take care of what my vehicle needs. These guys are #1 and More

by Lenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2022

Sean Bradford, Kim Wolfram, Joe French, & the rest of the service team resolved a minor issue over, above, & beyond my expectations. My car was driven back to me in spiffed up, detailed condition after it wa More

by cherie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2022

Scheduling an oil change was quick and easy. The facility itself is very nice and clean. More

by MILLERMAR25T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Webster at Quicklane
October 21, 2022

FANTASTIC service as always ~ We only schedule with Kim Wolfram, as she is the best ~ she is the only reason we continue our ford services at Klaben ~ She always does everything she can to assist the custo More

by JDAVIS8176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
October 20, 2022

We like to use Quick Lane for our oil changes since no appointment is necessary and they make every effort to get it completed that day. More

by PAHUGHEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
October 18, 2022

Great communication and quick service. Would highly recommend them to anyone looking for vehicle maintenance More

by ccsinex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Workman
October 18, 2022

They were vary helpful and figured out was wrong with my truck vary good service More

by samghowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

I’m very happy with the service team; they were able to get me in with short notice and offered a rental so I didn’t have to wait for some extended services that needed to be done that day. More

by SMLong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

Cordial. Accommodating. They are Helpful. Thorough. Extremely reliable I have used them for years and trust them More

by TPITTINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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