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Knauz Continental Autos

Lake Bluff, IL

4.6
464 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 464 reviews

May 04, 2021

Amazing Customer Service!! Ryan, Peter, and Vijay were great to work with. Best ever. 4th Mercedes purchased but, 1st from this dealership. No reason ever to go elsewhere again. More

by Paul T.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Knauz Continental Autos responded

Hi Paul, thank you for reaching out to us. We're thrilled to hear that your experience working with Ryan, Peter, & Vijay was so great! We strive to provide excellent service, so comments like yours are especially rewarding to receive. Congratulations on your newest Mercedes-Benz! We appreciate your business, as well as your feedback. We're looking forward to your next visit!

April 28, 2021

Another amazing experience at Knauz Mercedes Benz. Peter did an amazing job. This is my second Mercedes purchase from Peter and Knauz. I live 2.5 hrs away and make the drive (literally past 3 other Mercede More

by betagnome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Knauz Continental Autos responded

Hi there, thank you for taking the time to reach out to us. It's wonderful to hear that you're always met with such great service & that you're willing to make a 2.5 hour trip past other Mercedes-Benz dealers to work with us! We strive to ensure that every experience in our showroom or service drive is enjoyable & hassle-free, so we greatly appreciate your kind words. Thank you for your business, as well as this review. We're very much looking forward to the next opportunity to work with you!

April 27, 2021

I recently purchased a CPO Mercedes Benz, and Peter was the best! He answered all of my questions and made sure I felt comfortable through the entire process. Juan was also very informative. He helped m More

by chrissyb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Knauz Continental Autos responded

Hi Chrissy, thank you very much for leaving your feedback. We're thrilled to hear that Juan, Peter, & Vijay all helped make the experience of picking up your new Mercedes-Benz so enjoyable! We strive to provide great service every step of the way, so it's wonderful to receive your comments. Congratulations on your new Mercedes! We're looking forward to your next visit!

April 20, 2021

Ryan and Peter are the Best. Very professional and pleasant. Great customer service. Delivery were quick and easy. Would definitely recommend to our friends. Very nice Dealership. More

by Allapol16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Knauz Continental Autos responded

Hi there, thank you very much for reaching out to us. We're so glad to hear that you had such a great experience working with Ryan, Peter, & Juan! We strive to make things easy & efficient, so it's wonderful to receive your comments. Congratulations on your new Mercedes-Benz! We'll see you next time!

April 09, 2021

I found the exact car I was looking for at an amazing price. The staff was all friendly and helpful throughout the process and even delivered the car to my home the following day. Thanks for everything! More

by Andrew Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Knauz Continental Autos responded

Hi Andrew, thank you for taking the time to share your experience. We're thrilled to hear that you had such a great time working with Peter! Customer service is extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new Mercedes-Benz! We appreciate your business & we're looking forward to the next opportunity to work with you!

March 31, 2021

My girlfriend and I recently purchased a 2018 CPO C43 and Peter and Juan were instrumental in that process. The car represents our first Mercedes and first AMG. In looking for this car, I conducted a nat More

by Thohill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Brown
Apr 01, 2021 -

Knauz Continental Autos responded

Hi there, thank you for taking the time to leave such a detailed & thoughtful review. We're thrilled to hear that your experience working with Peter, Juan, TJ, & Vijay was so enjoyable! We strive to provide great service in a relaxed, yet professional environment, so we're very glad to receive your comments. Congratulations on your C43; they're so much fun to drive! We appreciate your business, as well as your kind words. Thanks again for leaving this review. We're looking forward to your next visit!

Apr 02, 2021 -

Thohill responded

You’re very welcome! I will heartily recommend Peter to anyone that I know of that is looking to purchase a Mercedes.

March 22, 2021

I brought my new GLS in to learn more about it and Juan was not only very polite, but extremely knowledgeable. He patiently reviewed all the functions of my new car with me with enthusiasm. More

by jeannem
Recommend Dealer
Yes
Employees Worked With
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Knauz Continental Autos responded

Hi there, thank you for reaching out to us. We're glad to hear that working with Juan to learn all the features on your new GLS was so enjoyable! Providing excellent customer service is our top priority, so we greatly appreciate your comments. Congratulations on your new Mercedes-Benz & thanks again for leaving your thoughts with us! We'll see you next time!

February 22, 2021

I would highly recommend Knauz Continental Autos. I worked with Peter and Juan. They were both fantastic! My car leasing experience was easy and quick. More

by sodinis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Knauz Continental Autos responded

Hi there, thank you for leaving this review. We're so glad to hear that you had a great experience working with Juan & Peter! Congratulations on your new Mercedes-Benz & thanks so much for recommending us! We appreciate hearing from you & we're looking forward to your next visit!

February 15, 2021

An internet search initially led me to Knauz Continental Autos 3 years ago while I was pursuing a competitive lease for what would be my 2nd Mercedes GLA. I’d previously leased 5 Mercedes vehicles prior to More

by Jon Jacobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben de Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Knauz Continental Autos responded

Hi Jon, thank you for taking the time to leave this review. It's great to hear that Peter, Juan, Vijay, & Ben have all been such a pleasure to work with! We strive to provide great service in every department, so it's wonderful to receive your comments. We're also thrilled that you find it worth the drive from Detroit to work with us! Thank you very much for your business, as well as your feedback. Congratulations on your new A-Class! We're looking forward to the next opportunity to work with you!

February 12, 2021

It was a great experience buying from Knauz. Everyone was very helpful throughout the process. I would definitely recommend Knauz to my friends and family looking for a new car. More

by Akshay Patil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Knauz Continental Autos responded

Hi Akshay, thank you for leaving this review. We're so glad to hear that you had a great experience working with Peter, Juan, & Vijay! We greatly appreciate your business, as well as your recommendation. Congratulations on your new Mercedes-Benz & thanks again for taking the time to reach out to us. We're looking forward to the next opportunity to work with you!

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