Koons White Marsh Chevrolet
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I am alwsys given the best service. They are very professional and they are very caring about your vechicle. They are very professional and they are very caring about your vechicle. More
It started out quite rough! An older gentleman was quite rude and disrespectful. Then the initial service help was great. I asked for them to change the oil and diagnose a small An older gentleman was quite rude and disrespectful. Then the initial service help was great. I asked for them to change the oil and diagnose a small leak. I never received a call from the service advisor. I did get the video inspection video which was cool. But no call, no diagnosis of the leak, and zero communication from service advisor at all. I picked the car up and that was fine but again no explanation of anything. Then the next day I get a text asking me to pick up the vehicle and pay. Over all, not pleased. Probably will not be back for service of any kind. More
Excellent Customer Service! I had a wonderful experience during my recent visit to the dealership! From the moment I arrived, the staff was extremely professional, courteous, I had a wonderful experience during my recent visit to the dealership! From the moment I arrived, the staff was extremely professional, courteous, and welcoming. Everyone I encountered treated me with kindness and respect, making the entire experience pleasant and stress-free. Their patience, attentiveness, and willingness to answer my questions truly stood out. It’s refreshing to visit a dealership where customer service is clearly a priority and you feel valued rather than pressured. I sincerely appreciate the outstanding service and professionalism shown throughout my visit. Thank you for making my experience such a positive one! I would definitely recommend this dealership to others! More
Service department was on point, took care of me and my truck, quick and easy. truck, quick and easy. More
"I cannot say enough good things about my experience working with DJ at Koons White Marsh. From the second I walked in, he made me feel completely valued and welcome. The car-buying process can sometime working with DJ at Koons White Marsh. From the second I walked in, he made me feel completely valued and welcome. The car-buying process can sometimes take a minute, but DJ went above and beyond by making sure I was comfortable and even providing me with food and drinks while I waited. It felt less like a high-pressure dealership transaction and more like top-tier hospitality. DJ was transparent, attentive, and incredibly respectful of my time. If you want a smooth car-buying experience where you actually feel taken care of, go see DJ!" I love my new Honda Civic!!! 🫶 More
Horrible communication! You have to chase them for the status of your car. I had to go back 3x for a check engine light that still isn’t fixed. You have to chase them for the status of your car. I had to go back 3x for a check engine light that still isn’t fixed. More
Was wondering how you rotated tires when none of the rims break dust was disturbed. Around the lug nuts and the rims none of the dust was disturbed break dust was disturbed. Around the lug nuts and the rims none of the dust was disturbed More
Great service everyone was very courteous and helpful. i will tell all my friends about your great service i will tell all my friends about your great service More
I was completely quite satisfied with the level of personal attention and quality service I received. personal attention and quality service I received. More







