Koons White Marsh Chevrolet
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,155 reviews
Steve Jones is awesome in the way he handles business with kindness and professionalism, thanx!!! with kindness and professionalism, thanx!!! More
Chris worked with me to insure I got the best service possible and I was pleased with the results possible and I was pleased with the results More
My service advisor was Christian Gutierrez. He did an outstanding job of providing exact details as to what was needed immediately and assisted with getting me the best overall rates for the s He did an outstanding job of providing exact details as to what was needed immediately and assisted with getting me the best overall rates for the services I needed. He did an excellent job and I look forward to working with him again. Thank you👍 More
The representative was very helpful and professional, I was greeted with a warm smile. With this kind of greeting, It causes you to tell family and friends about the experience was greeted with a warm smile. With this kind of greeting, It causes you to tell family and friends about the experience More
This experience was absolutely atrocious! I had an appointment. I brought my vehicle in and waited over two hours to see that my vehicle had never even been touched and it was because it was I had an appointment. I brought my vehicle in and waited over two hours to see that my vehicle had never even been touched and it was because it was lunchtime. I asked the service associate how long it would take and they said because I had an appointment under an hour. I decided to take my vehicle and went to a local tune and lube just to get an oil change. I’m extremely disappointed in the service and extremely disappointed on how I was treated. Additionally, the service members proceeded to have their lunch at the front desk, eat pizza and barely acknowledge my presence when I walked to the desk to inquire about my vehicle. The environment was extremely unprofessional. I will never bring my vehicle back here nor will, I recommend this place to any colleagues or military service members. I will drive 100 miles before I decide to take it to this location. Unbelievable service.! More
It was a great experience. I got a good deal and really like my new car. I got a good deal and really like my new car. More
Like the work but the time for diagnostic and repair was almost three weeks. Communication was lacking. almost three weeks. Communication was lacking. More
Horrible Service, trunk was broken and I was told it would be fixed the next day. I spoke with manager and they said the were not responsible. The worst car buying experience I have ever had. would be fixed the next day. I spoke with manager and they said the were not responsible. The worst car buying experience I have ever had. More
Ryan was an excellent salesman. He listened to both what I did want and what I didn’t want in my next vehicle. I went to 4 other dealerships before Koons and Ryan was by far the bes He listened to both what I did want and what I didn’t want in my next vehicle. I went to 4 other dealerships before Koons and Ryan was by far the best. More







