Koons White Marsh Chevrolet
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It’s a pleasure taking my car in for service to Koons. It’s a friendly atmosphere and everyone is courteous and professional. The department is very clean and the waiting is clean comfortable. There’s pho It’s a friendly atmosphere and everyone is courteous and professional. The department is very clean and the waiting is clean comfortable. There’s phone adapters, WiFi and desk area while you are waiting. I have been bringing my cars here for service for over twenty years and will continue. More
Mr. Mohammed Qureshey was very respectful and attentive. Mr. Qureshey provided me with detailed and timely information about what was needed for my vehicle as well as when the work would be done. He is an a Mr. Qureshey provided me with detailed and timely information about what was needed for my vehicle as well as when the work would be done. He is an asset to your team. More
They did very good selling the vehicle. What I don’t like is when people make open-end promises that they do not keep. I was told I’d be taken care of to get a second key made and programme What I don’t like is when people make open-end promises that they do not keep. I was told I’d be taken care of to get a second key made and programmed for the $50,000 truck we just purchased. And was originally told I would be taking care of him. Supposedly they still have to pay now. Also, when you need to get in touch with someone after buying a vehicle, good luck… More
I am glad that I purchased my vehicle through the dealership and appreciate the continued quality of service when the vehicle comes through the facility. dealership and appreciate the continued quality of service when the vehicle comes through the facility. More
Brandon was great, I got the exact model that got my attention on the showroom floor. attention on the showroom floor. More
The Service advisors are always kind and thorough. Chris and Josh are the absolute best! Chris and Josh are the absolute best! More
Incredible customer service! We got a flat tire on the last leg of a round trip from Connecticut to Miami and back. A Chevy district service manager (Jon Faw) happened to p We got a flat tire on the last leg of a round trip from Connecticut to Miami and back. A Chevy district service manager (Jon Faw) happened to pull into the same gas station we had just pulled into with the flat, trying to figure out what to do next, and when he saw us, he went out of his way to check the tire, call the dealership to see if they had replacements, and get us lined up with service. If he hadn’t gone out of his way to help, we’d never have known he worked for Chevy, and he could have gone about his day. When we got to the dealership they got us in line promptly, kept us updated throughout, and prioritized our repair so we could get back on the road home. At the dealer, Mohammad Qureshey was particularly helpful and welcoming, and even gave us his cell phone number to call if we had any further questions after his shift ended. What started off as a rough day was made so much better by the great service and kindness we experienced. More
Great service department ! My Colorado truck needed 50 K maintenance done and 1 other issue that needed to be repaired . All work done well ! Thanks Koons Chevy My Colorado truck needed 50 K maintenance done and 1 other issue that needed to be repaired . All work done well ! Thanks Koons Chevy More







