Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons White Marsh Chevrolet
White Marsh, MD
2,066 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area.
We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services.
BUY NEW OR USED VEHICLES
With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle.
Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles.
At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,066 reviews
July 21, 2026
I continue to receive excellent service from Koons White Marsh and Josh Chernault takes great care of me as a customer. Marsh and Josh Chernault takes great care of me as a customer. More
by Mike Gillum
Verified CustomerEmployees Worked With
July 20, 2026
I brought my truck in to have an error message diagnosed. After the inspection, I was asked to leave the vehicle overnight so the team could verify that the battery issue and related errors were fully resolv After the inspection, I was asked to leave the vehicle overnight so the team could verify that the battery issue and related errors were fully resolved. I agreed, expecting that the vehicle would be thoroughly tested before being returned to me. However, less than two miles after leaving the lot, a new error message appeared. Now I have to bring the truck back for another diagnosis, which is both inconvenient and frustrating. This situation could have been avoided with clearer communication and a proper test drive before releasing the vehicle. I trusted that the overnight inspection meant the issue had been fully addressed, but that clearly wasn’t the case. Josh the MOD offered to make it right on our next visit. More
by sharon.powell
Employees Worked With
July 18, 2026
Please tell the sales purchase went, but I do have some issues with the vehicle that I bought. Hopefully coons will stand behind me and get it straightened out. issues with the vehicle that I bought. Hopefully coons will stand behind me and get it straightened out. More
by charlesbelz21
July 18, 2026
I was very pleased with Koons White Marsh Chevrolet as a dealership of used cars. I bought a 2022 Honda Odyssey. Mac, the salesman, respected my needs for evaluating the car and responded to my request by dealership of used cars. I bought a 2022 Honda Odyssey. Mac, the salesman, respected my needs for evaluating the car and responded to my request by allowing me to drive it on the highway. Also, there were a few minor repairs needed and a missing owners manual which he had remedied. The service manager, Denny, followed up promptly with the repairs and ordering the manual and Christian, the service representative was very cordial and kept me appraised of the work being done. I was very satisfied with the service Koons gave me. Why didn’t I give a 5 star? I was surprised and disappointed to see that there is very little negotiation a buyer can have with used car dealers these days. It seems the dealerships are in agreement on price for a certain car and they won’t budge, and Koons is no exception. Maybe new cars are so expensive the used car market has many willing buyers. More
by jim_maurer_jr
Employees Worked With
July 18, 2026
This sale would not have happened without the immediate response from Carri on a Sunday afternoon. Brandon’s calm demeanor and not your typical used car hard sale sealed the deal. Shane was equally as plea response from Carri on a Sunday afternoon. Brandon’s calm demeanor and not your typical used car hard sale sealed the deal. Shane was equally as pleasant. More
by doulosforjc
Employees Worked With
Other Employees :
Carri. 5 stars FANTASTIC!
July 17, 2026
The services performed on my 2018 Suburban were. A++. I go to Koons because they do the best work, keep me informed on progress, recommend needed services and help me get back home when a repair is A++. I go to Koons because they do the best work, keep me informed on progress, recommend needed services and help me get back home when a repair is more than one day. More
by rosepond1
Employees Worked With
Mohammad, Tony
July 17, 2026
Good service,follow through on my request for information mailed to me .Thank you,have a good day mailed to me .Thank you,have a good day More
by dannymccartney60
Employees Worked With
July 16, 2026
Excellent service. The process was easy as 123. Would recommend anyone who buying a car to visit koons first. The process was easy as 123. Would recommend anyone who buying a car to visit koons first. More
by delarsmartin
July 14, 2026
Was very happy everything was done in a timely manner, plus this was an planned visit. plus this was an planned visit. More
by ygravette
Employees Worked With
