Koons White Marsh Chevrolet
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,088 reviews
Mr Price was very professional and made us feel very comfortable. He was honest and straightforward. Very happy with him and dealership in comfortable. He was honest and straightforward. Very happy with him and dealership in More
I had to do a separate review for Carri Kidwell, the Customer Care Coordinator of Koons Chevy in White Marsh. She was amazing! I would not have gotten as far as I did if it wasn't for her. She was court Customer Care Coordinator of Koons Chevy in White Marsh. She was amazing! I would not have gotten as far as I did if it wasn't for her. She was courteous, direct, and informative. I would have thought she was trained by Verizon Wireless by the way she responded to my questions and her willingness to help me through the initial phase of my vehicle purchase! I have Carri and Shane to thank for the amazing experience! Ms. Kidwell, Keep giving great customer service and creating an awesome and comfortable experience! You did great! I had to give you your props! More
After 5 weeks of annoyances and not having my truck because of issues that came up, to say I was frustrated was an understatement. Everyone at this dealership were awesome, helpful and corrected every because of issues that came up, to say I was frustrated was an understatement. Everyone at this dealership were awesome, helpful and corrected every issue. Mark was very helpful and took the time to make sure everything was handled correctly and as timely as possible. Erin Baker was phenomenal in helping and not only reassured me that it would be taken care of but kept going the extra mile to get updates and make sure all issues were addressed. Any production bonuses the dealership may offer, they both deserves it all. More
Man, Let me tell you. Shane did his thing! I don't what other reviewers have said. Shane helped me and my family tremendously. I previously purchased a vehicle from what I Shane did his thing! I don't what other reviewers have said. Shane helped me and my family tremendously. I previously purchased a vehicle from what I would consider a subpar dealership in PA. (I would say the name here). After several failed attempts to have my vehicle serviced among other misfortunes since having the vehicle, I needed a new start. I reached out to Koons Chevy in White Marsh. And, was connected to Shane Floyd. That man is a trooper! He was friendly, cautious, and valued my time! The majority of the deal began online, which went smoothly. I wanted an Equinox but my credit wasn't so great! Shane helped me find the right vehicle for me! I purchased a 2021 Chevy Equinox LT, with black rims. A fun and sexy vehicle! When it was time to pick up the vehicle and finalize the paperwork, Shane came out on his day off to help me with the process! Shane, It's an honor to work with you and I will do business with Koons again, because of you and your commitment to excellence! More
Salesman Buddy Price was very honest. Straightforward. I felt very comfortable at the dealership. He worked with us to find the right vehicle which we could afford I would and will r Straightforward. I felt very comfortable at the dealership. He worked with us to find the right vehicle which we could afford I would and will recommend koons Chevrolet and Buddy Price. Thank you More
Very impressed with the Dealership in general from my car buying experience to my first oil change service . buying experience to my first oil change service . More
Great experience! Nuddy is a great salesman. Andrew in Finance looked out for me. Got me the best financing possible. Highly recommend this dealership and staff. Nuddy is a great salesman. Andrew in Finance looked out for me. Got me the best financing possible. Highly recommend this dealership and staff. More
Everyone at Koons is very professional. The staff members all have great personalities and are friendly. I’m not a fan of car shopping and do not like dealing with sales people, but this wa The staff members all have great personalities and are friendly. I’m not a fan of car shopping and do not like dealing with sales people, but this was a good experience. Thank you staff at Koons! More
Buddy is awesome! He works hard to make sure his customers are happy with their purchase. The manager & the cashier Cas were super nice & easy to talk to. I mentioned He works hard to make sure his customers are happy with their purchase. The manager & the cashier Cas were super nice & easy to talk to. I mentioned my phone was dying and the cashier said she had could plug my phone in for me. Not a fan of the finance manager- he was not personable, and I do not recommend dealing with him, I asked to look at the contract one more time after we signed everything and he told me he couldn't pull it up, it was on the thumb drive. It made me feel like he wanted me to just leave his office, he didn't even try to shake my hand at the end or offer me his business card. (Normal things at the end of a car buying service.) I know they have another finance person who is nice & I wish I could have used him. More
I unfortunately had a problem with my 2018 Colorado Z71. I was on my way back to NJ when this happened. Tom in service assured me he had me covered. Dropped truck off and the whole experience was as if I br I was on my way back to NJ when this happened. Tom in service assured me he had me covered. Dropped truck off and the whole experience was as if I brought it to my dealership in NJ. I couldn’t have been treated better. Thanks Tom and your service team. Very satisfied. More